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Cited by

• 2018Better than before: the resilient organization in crisis mode171 cited
• 2014Preparing for complex interdependent risks: A System of Systems approach to building disaster resilience160 cited
• 2014Harnessing the Power of Self-Organization in an Online Community During Organizational Crisis1107 cited
• 2017What Factors Drive Organizational Learning From Crisis? Insights From the Dutch Food Safety Services’ Response to Four Veterinary Crises84 cited
• 2011Safeguarding reputation through strategic, integrated and situational crisis communication management74 cited
• 2012Increasing the Impact of Thought Leadership in Crisis Communication66 cited
• 2010The Intractability of Reputation: Media Coverage as a Complex System in the Case of Martha Stewart56 cited
• 2012Public relations and philosophy: Parsing paradigms49 cited
• 2012The crisis with no name: Defining the interplay of culture, ethnicity, and race on organizational issues and media outcomes48 cited
• 2018Public leaders’ organizational learning orientations in the wake of a crisis and the role of public service motivation44 cited
• 2011On Barnyard Scrambles: Toward a Rhetoric of Public Relations38 cited
• 2012On-line Strategic Crisis Communication: In Search of a Descriptive Model Approach34 cited
• 2013Human resources and expatriate evacuation: a conceptual model