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Cited by

• 2018Value Creation and Value Capture in Open Innovation487 cited
• 2007Identifying competitive customer value propositions in retailing275 cited
• 2020Analyzing the impact of the coronavirus crisis on business models273 cited
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• 2008Organizational antecedents to and consequences of service business orientations in manufacturing companies253 cited
• 2012The customer satisfaction–loyalty relation in an interactive e-service setting: The mediators232 cited
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• 2009Service Science, Management, Engineering, and Design (SSMED)206 cited
• 2018What makes the sharing economy successful? An empirical examination of competitive customer value propositions199 cited
• 2013Replicating, validating, and reducing the length of the consumer perceived value scale195 cited
• 2010Examining the Firm's Value Creation Process: A Managerial Perspective of the Firm's Value Offering Strategy and Performance193 cited
• 2013Solution business models: Transformation along four continua183 cited
• 2019How B2B suppliers articulate customer value propositions in the circular economy: Four innovation-driven value creation logics