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STRATEGIES FOR INCREASING MARKETING FLEXIBILITY: AN APPLICATION OF THE SERVICE DOMINANT LOGIC
13 references·1 citing·41 second hop
STRATEGIES FOR INCREASING MARKETING FLEXIBILITY: AN APPLICATION OF THE SERVICE DOMINANT LOGIC (2009)STRATEGIES FOR INCREASING MARKETING FLEXI…Time – The Next Source of Competitive Advantage (2012)Time – The Next Source of Com…The future of competition: co-creating unique value with customers (2004)The future of competition: co…Service Provision Calls for Partners Instead of Parties (2004)Service Provision Calls for P…Capabilities for strategic flexibility: a cognitive content framework (2004)Capabilities for strategic fl…Invited Commentaries on “Evolving to a New Dominant Logic for Marketing” (2003)Invited Commentaries on “Evol…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Reframing Business: When the Map Changes the Landscape (2001)Reframing Business: When the …Integrated marketing‐manufacturing strategies (2001)Integrated marketing‐manufact…Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing (2001)Diagnosing Customer Value: In…Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (1996)Know Your Customer: New Appro…From value chain to value constellation: designing interactive strategy. (1993)From value chain to value con…The Changing Role of Marketing in the Corporation (1992)The Changing Role of Marketin…Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…Applications of marketing flexibility in manufacturing and service sectors (2020)Applications of marketing fle…Marketing's Role in the Implementation of Business Strategies: A Critical Review and Conceptual Framework (1987)Consumer perceived value: The development of a multiple item scale (2001)Understanding digital content marketing (2008)Insights and New Directions from Demand-Side Approaches to Technology Innovation, Entrepreneurship, and Strategic Management Research (2011)The management of project management: A conceptual framework for project governance (2013)The Nature of the Firm (1937)Research in Organizational Behavior (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)Developing relationships in business networks (1995)The Comparative Advantage Theory of Competition (1995)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Customer complaints and organizational responses: the effects of complainants’ perceptions of justice on satisfaction and loyalty (2005)Customer relationship management and firm performance: the mediating role of business strategy (2009)Innovation and Skills (2010)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Electronic word-of-mouth in hospitality and tourism management (2007)Advances in Consumer Research (2025)Co-creation experiences: The next practice in value creation (2004)Managing the co-creation of value (2007)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)The new competitive landscape (1995)The Influence of Top Management Team Heterogeneity on Firms' Competitive Moves (1996)The Acquisition and Utilization of Information in New Product Alliances: A Strength-of-Ties Perspective (2001)On value and value co-creation: A service systems and service logic perspective (2008)Customer value: a review of recent literature and an integrative configuration (2004)Directions for future research in project management: The main findings of a UK government-funded research network (2006)The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies (2020)Value in business markets: What do we know? Where are we going? (2005)Relationship value and relationship quality (2006)VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT (2009)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1992The Changing Role of Marketing in the Corporation2,773 cited
  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 1993From value chain to value constellation: designing interactive strategy.2,050 cited
  • 2012Time – The Next Source of Competitive Advantage1,187 cited
  • 2001Reframing Business: When the Map Changes the Landscape928 cited
  • 1996Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction796 cited
  • 2001Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing638 cited
  • 2003Invited Commentaries on “Evolving to a New Dominant Logic for Marketing”247 cited
  • 2004Capabilities for strategic flexibility: a cognitive content framework99 cited
  • 2004Service Provision Calls for Partners Instead of Parties34 cited
  • 2001Integrated marketing‐manufacturing strategies34 cited

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  • 2020Applications of marketing flexibility in manufacturing and service sectors7 cited

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