Using Mobile Technologies for Multimedia Tours in a Traditional Museum Setting

Laura M. Naismith · M. Paul Smith

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Museums and Cultural Heritage Interactive and Immersive Displays Mobile Learning in Education

Abstract

Mobile technology can be used to deliver learner-centred experiences at a museum without compromising its aesthetic appeal. This chapter presents a study in which two Flash-based multimedia tours were developed for the Hypertag Magus Guide system and trialled with twenty-five visitors to the University of Birmingham’s Lapworth Museum of Geology. Trial participants found the system fun and easy to use, though they requested headphones in order to hear the audio more clearly. They provided several suggestions to improve the tours including creating stronger links between the tour and the museum’s objects and incorporating more interactive and competitive elements. We found that a structured multimedia tour approach was appropriate for visitors who can connect with the museum’s narratives, though more fl exibility was required to meet the needs of other visitor types.

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References

2002Multimedia Learning 2000Learning from Museums: Visitor Experiences and the Making of Meaning 2005RFID enhances visitors' museum experience at the Exploratorium 2003A study of user experiences mediated by nomadic web content in a museum 1999A Nomadic Information System for Adaptive Exhibition Guidance 2004Learning with Digital Technologies in Museums, Science Centres and Galleries 2003The State of the Art in Museum Handhelds in 2003.

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2012Measuring visitors' experiences with mobile guide technology in cultural spaces 2014Satisfying personal needs at the museum: The role of digital technologies 2010MoMAt: A Mobile Museum Adaptive Tour 2012EMOTIONAL MAPPING OF MUSEUM AUGMENTED PLACES 2019Role of Emotions in Interactive Museums 2015Viewing Islamic Art Museum Exhibits on the SmartPhone: Re-examining Visitors’ Experiences 2023Gleaning museum visitors’ behaviors by analyzing questions asked in a mobile app

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