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Benchmarking in tourism and hospitality industries: the selection of benchmarking partners
16 references·11 citing·23 second hop
Benchmarking in tourism and hospitality industries: the selection of benchmarking partners (2002)Benchmarking in tourism and hospitality i…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…A Procedure for Ranking Efficient Units in Data Envelopment Analysis (1993)A Procedure for Ranking Effic…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990. (1991)A Theory of Goal Setting and …Recent developments in DEA (1990)Recent developments in DEAAssessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Assessing Advantage: A Framew…Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)Some Models for Estimating Te…The Economic Theory of Index Numbers and the Measurement of Input, Output, and Productivity (1982)The Economic Theory of Index …Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Competitive Strategy: Techniq…Measuring the efficiency of decision making units (1978)Measuring the efficiency of d…Formulation and estimation of stochastic frontier production function models (1977)Formulation and estimation of…FINANCIAL RATIOS, DISCRIMINANT ANALYSIS AND THE PREDICTION OF CORPORATE BANKRUPTCY (1968)FINANCIAL RATIOS, DISCRIMINAN…Allocative efficiency vs. X-Efficiency (1966)Allocative efficiency vs. X-E…The Measurement of Productive Efficiency (1957)The Measurement of Productive…Guest satisfaction in independent and affiliated to chain hotels (2020)Guest satisfaction in indepen…Redefining the Essence of Sustainable Luxury Management: The Slow Value Creation Model (2017)Redefining the Essence of Sus…Efficiency in the hotel industry: an empirical examination of the most influential factors (2016)Efficiency in the hotel indus…The effects of UNESCO World Heritage List inscription on tourism destinations performance in Italian regions (2015)The effects of UNESCO World H…A theory of benchmarking (2011)A theory of benchmarkingEcommerce and hotel performance: three-stage DEA analysis (2008)Ecommerce and hotel performan…Data Envelopment Analysis (2007)Data Envelopment AnalysisStrategy development in tourism destinations : a DEA approach (2004)Strategy development in touri…Rethinking standards from green to sustainable (2004)Rethinking standards from gre…An Exploratory Investigation of Multiunit Restaurant Productivity Assessment Using Data Envelopment Analysis (2004)An Exploratory Investigation …A Multi-Criteria Approach to Destination Benchmarking (2004)A Multi-Criteria Approach to …The cornerstones of competitive advantage: A resource‐based view (1993)Varieties of Capitalism (2001)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)On the estimation of technical inefficiency in the stochastic frontier production function model (1982)A model for technical inefficiency effects in a stochastic frontier production function for panel data (1995)Estimation and inference in two-stage, semi-parametric models of production processes (2005)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Self‐determination theory and work motivation (2005)The Power of Feedback (2007)A slacks-based measure of efficiency in data envelopment analysis (2001)Financial Ratios and the Probabilistic Prediction of Bankruptcy (1980)Managerial incentives and risk-taking☆ (2005)How does financial reporting quality relate to investment efficiency? (2009)A slacks-based measure of super-efficiency in data envelopment analysis (2002)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)Performance measurement system design (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)
this work references cited by second hop

References

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  • 1980Competitive Strategy: Techniques for Analyzing Industries and Competitors16,592 cited
  • 1957The Measurement of Productive Efficiency16,116 cited
  • 1968FINANCIAL RATIOS, DISCRIMINANT ANALYSIS AND THE PREDICTION OF CORPORATE BANKRUPTCY14,869 cited
  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1977Formulation and estimation of stochastic frontier production function models10,129 cited
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  • 1991A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990.4,145 cited
  • 1982The Economic Theory of Index Numbers and the Measurement of Input, Output, and Productivity3,741 cited
  • 1993A Procedure for Ranking Efficient Units in Data Envelopment Analysis3,691 cited
  • 1966Allocative efficiency vs. X-Efficiency2,719 cited
  • 1988Assessing Advantage: A Framework for Diagnosing Competitive Superiority2,651 cited

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  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 1990Recent developments in DEA1,926 cited
  • Cited by

    • 2004Rethinking standards from green to sustainable231 cited
    • 2015The effects of UNESCO World Heritage List inscription on tourism destinations performance in Italian regions167 cited
    • 2011A theory of benchmarking82 cited
    • 2008Ecommerce and hotel performance: three-stage DEA analysis79 cited
    • 2007Data Envelopment Analysis72 cited
    • 2004A Multi-Criteria Approach to Destination Benchmarking69 cited
    • 2016Efficiency in the hotel industry: an empirical examination of the most influential factors65 cited
    • 2004An Exploratory Investigation of Multiunit Restaurant Productivity Assessment Using Data Envelopment Analysis60 cited
    • 2004Strategy development in tourism destinations : a DEA approach50 cited
    • 2020Guest satisfaction in independent and affiliated to chain hotels39 cited
    • 2017Redefining the Essence of Sustainable Luxury Management: The Slow Value Creation Model18 cited