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ArticleConsumer Behavioral Loyalty:

Chi Kin Yim1999

Article1999

Consumer Behavioral Loyalty:

Chi Kin Yim · P.K. Kannan

132 citations·0/0 files stored·Journal of Business Research

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Consumer Market Behavior and Pricing Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification

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References

1972Conditional logit analysis of qualitative choice behavior 1966The Scree Test For The Number Of Factors 1983A Logit Model of Brand Choice Calibrated on Scanner Data 1978Brand Loyalty: Measurement and Management 1978Brand Loyalty: Measurement and Management 1990Double Jeopardy Revisited 1983A Logit Model of Brand Choice Calibrated on Scanner Data (Логистическая модель выбора бренда, откалиброванная на панельных данных сканированных штрих-кодов покупок)1984The Dirichlet: A Comprehensive Model of Buying Behaviour

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2010Examining the effect of novelty seeking, satisfaction, and destination image on tourists’ return pattern: A two factor, non-linear latent growth model 2017Understanding tourism loyalty: Horizontal vs. destination loyalty 2015Promoting sales of online games through customer engagement 2010Consumer cynicism: antecedents and consequences 2013Beyond loyalty: customer satisfaction, loyalty, and fortitude 2000

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Year1999

Typearticle

Published1999-02-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations132

Files0 public / 0

ShelfConsumer Market Behavior and Pricing

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doi10.1016/s0148-2963(97)00243-9

openalex_workW1494613997

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An empirical validation of a loyalty model based on expectation disconfirmation

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2017New trends in information search and their influence on destination loyalty: Digital destinations and relationship marketing