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Cited by

• 2010Managing the Franchisor–Franchisee Relationship: A Relationship Marketing Perspective90 cited
• 2011Examining the determinants of hotel chain expansion through international franchising87 cited
• 1991Franchising: Selecting a strategy for rapid growth87 cited
• 1991The Social Organization of the Franchise: A Case of `Controlled Self-Employment'84 cited
• 2015Franchisee-based brand equity: The role of brand relationship quality and brand citizenship behavior81 cited
• 1997Insights into Franchising: A Review of Empirical and Theoretical Perspectives76 cited
• 1998Franchise Versus Conventional Small Business Failure Rates in the US and UK: More Similarities than Differences73 cited
• 1998Towards a framework for the study of franchising as an operating mode for international retail companies68 cited
• 2001Causes of disruption to franchise operations65 cited
• 2001Entrepreneurial Paradoxes in Business Format Franchising: An Empirical Survey of Finnish Franchisees55 cited
• 2002An Ounce of Prevention Is Worth a Pound of Cure55 cited
• 2006The role of prior knowledge in international franchise partner recruitment54 cited
• 2006Investment incentives for single and multiple unit franchisees49 cited
• 1993