References

• 2002Toward a dialogic theory of public relations1,247 cited
• 1998Managing Corporate Image and Corporate Reputation1,093 cited
• 2002Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries976 cited
• 1993The Difference between Communal and Exchange Relationships: What it is and is Not911 cited
• 1998Relationship management in public relations: dimensions of an organization-public relationship790 cited
• 1997Corporate identity: the concept, its measurement and management785 cited
• 1995Principles of Corporate Communication767 cited
• 2000Public Relations As Relationship Management560 cited
• 1995Corporate Branding and Connoisseurship547 cited
• 1993Image and substance: From symbolic to behavioral relationships405 cited
• 1991Corporate identity: making business strategy visible through design396 cited
• 2003Excellent Public Relations and Effective Organizations372 cited
• 2008Identity based views of the corporation336 cited
• 2005Exploring Types of Organization–Public Relationships and Their Implications for Relationship Management in Public Relations247 cited
• 2001Modeling corporate identity: a concept explication and theoretical explanation