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The Impact of Frequent Shopper Programs in Grocery Retailing · Study

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PreprintThe Impact of Frequent Shopper Programs in Grocery Retailing

David Elliott Bell2002

OA

Preprintgreen2002

The Impact of Frequent Shopper Programs in Grocery Retailing

David Elliott Bell · Rajiv Lal

50 citations·0/0 files stored·SSRN Electronic Journal

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Consumer Market Behavior and Pricing Merger and Competition Analysis Supply Chain and Inventory Management

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References

1997Do Customer Loyalty Programs Really Work 2010The Service Profit Chain 1997Loyalty programs and their impact on repeat-purchase loyalty patterns 1987The Competitiveness of Markets with Switching Costs 2001Reward Programs and Tacit Collusion 1990Endogenous switching costs in a duopoly model 1998Exploiting the installed base using cross-merchandising and category destination programs 2004Managing Capacity Through Reward Programs

Cited by

2007Do loyalty programs really enhance behavioral loyalty? An empirical analysis accounting for self-selecting members 2012T he D esign and E fficiency of L oyalty R ewards 2014Dynamics of price premiums in loyalty programs 2022Two-tier price membership mechanism design based on user profiles

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2012Profitability of loyalty reward programs: An analytical investigationarticle · 6 shared references 2006The role of loyalty programs in behavioral and affective loyaltyarticle · 5 shared references 2003The Impact of Frequent Shopper Programs in Grocery Retailingarticle · 5 shared references 2007Do loyalty programs really enhance behavioral loyalty? An empirical analysis accounting for self-selecting membersarticle · 5 shared references 2021The impact of introducing a customer loyalty program on category sales and profitabilityarticle · 5 shared references 2011Loyalty Programmes: Current Knowledge and Research Directions*article · 4 shared references

Details

Year2002

Typepreprint

Published2002-01-01

VenueSSRN Electronic Journal

ISSN-L1556-5068

Languageen

Citations50

Files0 public / 0

ShelfConsumer Market Behavior and Pricing

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doi10.2139/ssrn.357580

openalex_workW1516003025

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