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Selling and Sales Management in Action : The Constructs of Sales Coaching: Supervisory Feedback, Role Modeling and Trust
16 references·16 citing·40 second hopsampled
Selling and Sales Management in Action : The Constructs of Sales Coaching: Supervisory Feedback, Role Modeling and Trust (1998)Selling and Sales Management in Action : …Trust Earning Perceptions of Sellers and Buyers (2013)Trust Earning Perceptions of …Gaining Customer Trust: A Conceptual Guide for the Salesperson (2013)Gaining Customer Trust: A Con…Contextualizing Performances of Family Firms (2011)Contextualizing Performances …The Sales Manager as a Role Model: Effects on Trust, Job Satisfaction, and Performance of Salespeople (1997)The Sales Manager as a Role M…Transformational Leadership: An Initial Investigation in Sales Management (1995)Transformational Leadership: …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Supervisory Feedback: Alternative Types and Their Impact on Salespeople's Performance and Satisfaction (1991)Supervisory Feedback: Alterna…From transactional to transformational leadership: Learning to share the vision (1990)From transactional to transfo…Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings (1987)Toward a Behavioral Theory of…The leadership challenge: How to get extraordinary things done in organizations (1987)The leadership challenge: How…Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems (1987)Perspectives on Behavior-Base…Leaders: The strategies for taking charge (1986)Leaders: The strategies for t…Leaders : the strategies for taking charge (1985)Leaders : the strategies for …Leadership: The Cutting Edge. (1979)Leadership: The Cutting Edge.Social Learning Theory. (1978)Social Learning Theory.Comparing AI coaching and sales manager coaching: A construal-level approach (2025)Comparing AI coaching and sal…The effect of customer orientation coaching on employee’s individual performance and financial and non-financial performance (2020)The effect of customer orient…Dimensions of effective sales coaching: scale development and validation (2019)Dimensions of effective sales…A qualitative study of leader behaviors perceived to enable salesperson performance (2019)A qualitative study of leader…Strengthening Customer Value Development and Ethical Intent in the Salesforce: The Influence of Ethical Values Person–Organization Fit and Trust in Manager (2018)Strengthening Customer Value …Prospects for use of coaching in Ukrainian banks (2018)Prospects for use of coaching…Managing frontline employee performance through coaching: does selling experience matter? (2017)Managing frontline employee p…Exploring The State of Salesperson Insecurity: How It Emerges and Why It Matters? (2016)Exploring The State of Salesp…Supervisor monitoring and subordinate innovation (2015)Supervisor monitoring and sub…Salesperson Lone Wolf Tendencies: The Roles of Social Comparison and Mentoring in a Mediated Model of Performance (2015)Salesperson Lone Wolf Tendenc…Professional sales coaching: an integrative review and research agenda (2015)Professional sales coaching: …The Influence of Coaching on Employee Performance: Results From Two International Quantitative Studies (2014)The Influence of Coaching on …Supervisory Behaviour and Salesforce Performance: An Empirical Investigation (2013)Supervisory Behaviour and Sal…Are your salespeople coachable? How salesperson coachability, trait competitiveness, and transformational leadership enhance sales performance (2012)Are your salespeople coachabl…Career Coaching: Practice, Training, Professional, and Ethical Issues (2003)Career Coaching: Practice, Tr…Reframing Salesforce Compensation Systems: An Agency Theory-Based Performance Management Perspective (1999)Reframing Salesforce Compensa…Economic Action and Social Structure: The Problem of Embeddedness (1985)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)Communication Strategies in Marketing Channels: A Theoretical Perspective (1990)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Superiors' evaluations and subordinates' perceptions of transformational and transactional leadership. (1988)Effects of transformational leadership training on attitudinal and financial outcomes: A field experiment. 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(1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)National Cultures in Four Dimensions: A Research-Based Theory of Cultural Differences among Nations (1983)The Essential Impact of Context on Organizational Behavior (2006)Measuring Hofstede's Five Dimensions of Cultural Values at the Individual Level: Development and Validation of CVSCALE (2011)Consumer behaviour in tourism: Concepts, influences and opportunities (2013)Intrinsic Motivation and Self-Determination in Human Behavior (1985)The Economic Institutions of Capitalism (1987)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Interorganizational Governance in Marketing Channels (1994)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)Reframing Crisis Management (1998)Investigating School Leadership Practice: A Distributed Perspective (2001)Toward a theory of spiritual leadership (2003)Self-efficacy: Toward a unifying theory of behavioral change. 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this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1978Social Learning Theory.25,426 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1990From transactional to transformational leadership: Learning to share the vision4,695 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 1985Leaders : the strategies for taking charge2,617 cited
  • 2011Contextualizing Performances of Family Firms1,934 cited
  • 1987Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings1,924 cited
  • 1986Leaders: The strategies for taking charge1,438 cited
  • 1987Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems1,197 cited
  • 1979Leadership: The Cutting Edge.1,092 cited
  • 1987The leadership challenge: How to get extraordinary things done in organizations1,008 cited
  • 1997The Sales Manager as a Role Model: Effects on Trust, Job Satisfaction, and Performance of Salespeople477 cited
  • 1991Supervisory Feedback: Alternative Types and Their Impact on Salespeople's Performance and Satisfaction332 cited
  • 1995Transformational Leadership: An Initial Investigation in Sales Management286 cited
  • 2013Trust Earning Perceptions of Sellers and Buyers

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278 cited
  • 2013Gaining Customer Trust: A Conceptual Guide for the Salesperson214 cited
  • Cited by

    • 2012Are your salespeople coachable? How salesperson coachability, trait competitiveness, and transformational leadership enhance sales performance117 cited
    • 2015Supervisor monitoring and subordinate innovation79 cited
    • 2003Career Coaching: Practice, Training, Professional, and Ethical Issues49 cited
    • 2019A qualitative study of leader behaviors perceived to enable salesperson performance42 cited
    • 2017Managing frontline employee performance through coaching: does selling experience matter?40 cited
    • 2014The Influence of Coaching on Employee Performance: Results From Two International Quantitative Studies39 cited
    • 2018Strengthening Customer Value Development and Ethical Intent in the Salesforce: The Influence of Ethical Values Person–Organization Fit and Trust in Manager34 cited
    • 1999Reframing Salesforce Compensation Systems: An Agency Theory-Based Performance Management Perspective29 cited
    • 2019Dimensions of effective sales coaching: scale development and validation28 cited
    • 2016Exploring The State of Salesperson Insecurity: How It Emerges and Why It Matters?28 cited
    • 2015Salesperson Lone Wolf Tendencies: The Roles of Social Comparison and Mentoring in a Mediated Model of Performance26 cited
    • 2015Professional sales coaching: an integrative review and research agenda25 cited
    • 2025Comparing AI coaching and sales manager coaching: A construal-level approach19 cited
    • 2020The effect of customer orientation coaching on employee’s individual performance and financial and non-financial performance14 cited
    • 2018Prospects for use of coaching in Ukrainian banks6 cited
    • 2013Supervisory Behaviour and Salesforce Performance: An Empirical Investigation5 cited