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• 2013Online brand community response to negative brand events: the role of group eWOM112 cited
• 2006Conformism Moderates the Relations Between Values, Anticipated Regret, and Behavior96 cited
• 2011Moral convictions and moral courage: Common denominators of good and evil.59 cited
• 2014Anger as driving factor of moral courage in comparison with guilt and global mood: A multimethod approach57 cited
• 2016The influence of service employees and other customers on customer unfriendliness: a social norms perspective43 cited
• 2017A New Approach to Research Ethics34 cited
• 2019How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study33 cited
• 2016Beware of organizational saints: how a moral self-concept may foster immoral behavior19 cited
• 2008“I don’t Care that People don’t Like What I Do” – Business Codes Viewed as Invisible or Visible Restrictions19 cited
• 2022Reexamining emerging market animosity toward western developed countries: A social dilemma in physical retailing consumption under normative influence18 cited
• 2016Judging the actions of “whistle-blowers” versus “leakers”: Labels influence perceptions of dissenters who expose group misconduct16 cited
• 2022Animosity, preference conflict and consumption context in an international crisis: a normative influence perspective16 cited