Social expectations, gender and job satisfaction: Front‐line employees in C hina's retail sector

Qihai Huang · Jos Gamble

66 citations0/0 files storedHuman Resource Management Journal

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Job Satisfaction and Organizational Behavior Employment, Labor, and Gender Studies Gender Diversity and Inequality

Abstract

This study aims to enhance our understanding of gender and employment inChina. Analysing data collected from over 1,800 employees at 22 foreign‐invested and locally owned retail stores in eightChinese cities, it firstly explores whether, like their counterparts in Western countries, female employees have higher levels of job satisfaction than their male colleagues. Secondly, it distinguishes the key differential predictors of female and male employees' job satisfaction levels. This article extends gender role theory on job satisfaction by showing how traditional values, the structure of work and a nation's dominant gender ideology combine to shape women and men's job satisfaction and work experiences in a transitional context.

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References

1970Back-Translation for Cross-Cultural Research 1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign 1976The nature and causes of job satisfaction 1997Job Satisfaction: Application, Assessment, Causes, and Consequences 2001The job satisfaction-job performance relationship: A qualitative and quantitative review.1994Putting the Service-Profit Chain to Work 2013Sex Differences in Social Behavior 1989Sex Differences in Social Behavior: A Social-Role Interpretation.

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