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Trust‐based segmentation
16 references·16 citing·30 second hopsampled
Trust‐based segmentation (2011)Trust‐based segmentationA trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1 (2006)Understanding and Predicting …Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Structural equation modeling with LISREL, PRELIS, and SIMPLIS basic concepts, applications, and programming (1998)Structural equation modeling …Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…The theory of planned behavior (1991)The theory of planned behaviorOn the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Trust in close relationships. (1985)Trust in close relationships.Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Personality matters: does an individual's personality affect adoption and continued use of green banking channels? (2022)Personality matters: does an …An investigation of self-service technology usage during the COVID-19 pandemic: The changing perceptions of ‘self’ and technologies (2022)An investigation of self-serv…The relationship between CRM and customer loyalty: the moderating role of customer trust (2021)The relationship between CRM …Customer Loyalty towards Islamic Banks: The Mediating Role of Trust and Attitude (2021)Customer Loyalty towards Isla…Self-Service Technology Service Quality: Building Loyalty and Intention Through Technology Trust in Pakistani Service Sector (2020)Self-Service Technology Servi…Research on the Impact of Green Finance and Fintech in Smart City (2020)Research on the Impact of Gre…ES-QUAL model and customer satisfaction in online banking: evidence from multivariate analysis techniques (2020)ES-QUAL model and customer sa…Does CSR Help to Retain Customers in a Service Company? (2020)Does CSR Help to Retain Custo…Customers’ Continuance Intention to Use Mobile Banking: Development and Testing of an Integrated Model (2020)Customers’ Continuance Intent…The moderating effect of e-bank structure on French consumers’ trust (2019)The moderating effect of e-ba…CSR marketing outcomes and branch managers’ perceptions of CSR (2019)CSR marketing outcomes and br…Corporate social responsibility, customer loyalty and brand positioning (2019)Corporate social responsibili…Service quality in bank during an economic crisis (2016)Service quality in bank durin…Social CRM, RMO and business strategies affecting banking performance effectiveness in B2B context (2015)Social CRM, RMO and business …Consumer trust and confidence in the compliance of Islamic banks (2015)Consumer trust and confidence…Inpatriate Marketing Managers: Issues Associated with Staffing Global Marketing Positions (2011)Inpatriate Marketing Managers…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)An Extended Privacy Calculus Model for E-Commerce Transactions (2006)Structural Equation Modeling With Mplus: Basic Concepts, Applications, And Programming (2011)Common Beliefs and Reality About PLS (2014)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Validation Guidelines for IS Positivist Research (2004)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991The theory of planned behavior90,729 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 1998Structural equation modeling with LISREL, PRELIS, and SIMPLIS basic concepts, applications, and programming3,851 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 1985Trust in close relationships.3,129 cited

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2006
Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1
2,683 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
  • Cited by

    • 2021The relationship between CRM and customer loyalty: the moderating role of customer trust75 cited
    • 2021Customer Loyalty towards Islamic Banks: The Mediating Role of Trust and Attitude73 cited
    • 2016Service quality in bank during an economic crisis73 cited
    • 2019Corporate social responsibility, customer loyalty and brand positioning71 cited
    • 2015Consumer trust and confidence in the compliance of Islamic banks67 cited
    • 2020Research on the Impact of Green Finance and Fintech in Smart City67 cited
    • 2015Social CRM, RMO and business strategies affecting banking performance effectiveness in B2B context60 cited
    • 2011Inpatriate Marketing Managers: Issues Associated with Staffing Global Marketing Positions59 cited
    • 2019The moderating effect of e-bank structure on French consumers’ trust56 cited
    • 2019CSR marketing outcomes and branch managers’ perceptions of CSR53 cited
    • 2020Customers’ Continuance Intention to Use Mobile Banking: Development and Testing of an Integrated Model52 cited
    • 2020ES-QUAL model and customer satisfaction in online banking: evidence from multivariate analysis techniques52 cited
    • 2022An investigation of self-service technology usage during the COVID-19 pandemic: The changing perceptions of ‘self’ and technologies49 cited
    • 2022Personality matters: does an individual's personality affect adoption and continued use of green banking channels?43 cited
    • 2020Does CSR Help to Retain Customers in a Service Company?39 cited
    • 2020Self-Service Technology Service Quality: Building Loyalty and Intention Through Technology Trust in Pakistani Service Sector38 cited