Management: A Global Perspective

Abstract

Management: A Global Perspective EleventhEdition Preface PART 1 The Basis of Global Management Theory and Practice CHAPTER 1 Management: Science, Theory, and Practice CHAPTER 2 Management and Society: The External Environment,Social Responsibility, and Ethics CHAPTER 3 Global, Comparative, and Quality Management PART 1 CLOSING The Basis of Global Management PART 2 Planning CHAPTER 4 Essentials of Planning and Managing by Objectives CHAPTER 5 Strategies, Policies, and Planning Premises CHAPTER 6 Decision Making PART 2 CLOSING Global Planning PART 3 Organizing CHAPTER 7 The Nature of Organizing, Entrepreneuring, andReengineering CHAPTER 8 Organization Structure: Departmentation CHAPTER 9 Line/Staff Authority, Empowerment, andDecentralization CHAPTER 10 Effective Organizing and Organization Culture PART 3 CLOSING Global Organizing PART 4 Staffing CHAPTER 11 Human Resource Management and Selection CHAPTER 12 Performance Appraisal and Career Strategy CHAPTER 13 Managing Change through Manager and OrganizationDevelopment PART 4 CLOSING Global Staffing PART 5 Leading CHAPTER 14 Human Factors and Motivation CHAPTER 15 Leadership CHAPTER 16 Committees, Teams, and Group Decision Making CHAPTER 17 Communication PART 5 CLOSING Global Leading PART 6 Controlling CHAPTER 18 The System and Process of Controlling CHAPTER 19 Control Techniques and Information Technology CHAPTER 20 Productivity, Operations Management, and TotalQuality Management PART 6 CLOSING Global Controlling and Global Challenges APPENDIX A Summary of Major Principles or Guides for theManagerial Functions of Planning, Organizing, Staffing, Leading, and Controlling APPENDIX B Management Excellence Survey Indexes

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