The Effects of New Work Practices on Workers

Abstract

T he study of work and employment in the 1970s was shaped by a widely cited report that took stock of the current workplace and proposed broad changes ( Work in America 1973). Some of those changes came under the heading of employee involvement (EI) practices. In this chapter we review research on how EI practices affect job quality and assess the extent to which they have delivered on their promise. Overall, we find that new workplace practices increase employee satisfaction and (on average) increase wages by a small amount. Effects on employee injury rates are less clear. It is also unclear if the small and inconsistent findings across many studies reflect variation in the seriousness of implementation (with many workplaces making few real changes), variation in the quality of the studies and measures, or true variation in effects. We conclude with an analysis of some considerations of policy options. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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