SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Customer relationships and the small software firm
16 references·14 citing·45 second hop
Customer relationships and the small software firm (2000)Customer relationships and the small soft…Managing Business Relationships (2017)Managing Business Relationshi…Network relationships and the internationalisation process of small software firms (1997)Network relationships and the…Internet marketing in the internationalisation of UK SMEs (1997)Internet marketing in the int…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…The internationalization of small computer software firms (1995)The internationalization of s…The Influence of International Risk on Entry Mode Strategy in the Computer Software Industry (1995)The Influence of Internationa…The evolution of relationship marketing (1995)The evolution of relationship…Developing relationships in business networks (1995)Developing relationships in b…Business Marketing: An Interaction and Network Perspective (1995)Business Marketing: An Intera…From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)From Marketing Mix to Relatio…Dyadic Business Relationships within a Business Network Context (1994)Dyadic Business Relationships…The Changing Role of Marketing in the Corporation (1992)The Changing Role of Marketin…Industrial networks: A new view of reality (1992)Industrial networks: A new vi…Modern Marketing Theory: Critical Issues in the Philosophy of Marketing Science (1991)Modern Marketing Theory: Crit…Marketing Theory: Evolution and Evaluation (1990)Marketing Theory: Evolution a…International Marketing and Purchasing of Industrial Goods: An Interaction Approach (1982)International Marketing and P…Dimensional effects of Korean SME’s entrepreneurial orientation on internationalization and performance: the mediating role of marketing capability (2017)Dimensional effects of Korean…Trends and determinants of IT-BPM exports in India (2016)Trends and determinants of IT…Productization of University Services (2012)Productization of University …Knowledge Sharing Barriers in Growing Software Companies (2012)Knowledge Sharing Barriers in…Customer-perceived value in business-to-business relationships: A study of software customers (2012)Customer-perceived value in b…The involvement and influence of emotions in problematic business relationships (2011)The involvement and influence…The logic of revenue logic? Strategic and operational levels of pricing in the context of software business (2009)The logic of revenue logic? S…Business Development Capabilities in Information Technology SMEs in a Regional Economy: An Exploratory Study (2005)Business Development Capabili…Value-creating networks: an analysis of the software component business (2004)Value-creating networks: an a…Business Models in the Emerging Context of Mobile Advertising (2004)Business Models in the Emergi…Purchasing software components at the dawn of market (2003)Purchasing software component…Executive Insights: Use of the Internet in International Marketing: A Case Study of Small Computer Software Firms (2003)Executive Insights: Use of th…The dissolution process of a business relationship : a case study from tailored software business (2001)The dissolution process of a …Customer Relations Management in Information Systems Research (2000)Customer Relations Management…The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments (1977)The Theory of the Growth of the Firm (1995)Business Relationship Learning and Commitment in the Internationalization Process (2003)The phenomenon of early internationalizing firms: what do we know after a decade (1993–2003) of scientific inquiry? (2004)The network dynamics of international new ventures (2006)Diffusion of Innovations 1 (2019)The Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)”Coopetition” in Business Networks—to Cooperate and Compete Simultaneously (2000)The strategic impact of external networks: subsidiary performance and competence development in the multinational corporation (2002)Firm resources and sustained competitive advantage (2004)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Internationalization and the performance of born-global SMEs: the mediating role of social networks (2007)International Entrepreneurship research (1989–2009): A domain ontology and thematic analysis (2011)Gradual Internationalization vs Born-Global/International new venture models (2019)Research in Organizational Behavior (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)The Comparative Advantage Theory of Competition (1995)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)The Presentation of Self in Everyday Life. (1956)The Evolution of Cooperation (1981)An Integrated Model of Buyer-Seller Relationships (1995)Customer satisfaction with services: putting perceived value into the equation (2000)The Structure of Scientific Revolutions (1963)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)The value concept and relationship marketing (1996)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)The New Public Governance? 1 (2006)American Economic Review (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)How should companies interact in business networks? (2002)The construction industry as a loosely coupled system: implications for productivity and innovation (2002)Risk in supply networks (2003)The Mechanism of Internationalisation (1990)The Commitment-Trust Theory of Relationship Marketing (1994)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)Localised learning and industrial competitiveness (1999)Cultural distance revisited: Towards a more rigorous conceptualization and measurement of cultural differences (2012)
this work references cited by second hop

References

  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 1995Developing relationships in business networks3,265 cited
  • 1992The Changing Role of Marketing in the Corporation2,773 cited
  • 1994Dyadic Business Relationships within a Business Network Context2,371 cited
  • 1994From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing2,349 cited
  • 1982International Marketing and Purchasing of Industrial Goods: An Interaction Approach1,943 cited
  • 1992Industrial networks: A new view of reality1,497 cited
  • 1997Network relationships and the internationalisation process of small software firms1,479 cited
  • 2017Managing Business Relationships1,307 cited
  • 1995The internationalization of small computer software firms1,037 cited
  • 1995The evolution of relationship marketing1,033 cited
  • 1991Modern Marketing Theory: Critical Issues in the Philosophy of Marketing Science539 cited
  • 1990Marketing Theory: Evolution and Evaluation529 cited
  • 1995Business Marketing: An Interaction and Network Perspective446 cited
  • 1997Internet marketing in the internationalisation of UK SMEs296 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1995The Influence of International Risk on Entry Mode Strategy in the Computer Software Industry194 cited
  • Cited by

    • 2017Dimensional effects of Korean SME’s entrepreneurial orientation on internationalization and performance: the mediating role of marketing capability85 cited
    • 2003Executive Insights: Use of the Internet in International Marketing: A Case Study of Small Computer Software Firms69 cited
    • 2011The involvement and influence of emotions in problematic business relationships66 cited
    • 2005Business Development Capabilities in Information Technology SMEs in a Regional Economy: An Exploratory Study65 cited
    • 2001The dissolution process of a business relationship : a case study from tailored software business42 cited
    • 2003Purchasing software components at the dawn of market37 cited
    • 2009The logic of revenue logic? Strategic and operational levels of pricing in the context of software business36 cited
    • 2004Value-creating networks: an analysis of the software component business33 cited
    • 2000Customer Relations Management in Information Systems Research32 cited
    • 2012Customer-perceived value in business-to-business relationships: A study of software customers29 cited
    • 2012Knowledge Sharing Barriers in Growing Software Companies17 cited
    • 2004Business Models in the Emerging Context of Mobile Advertising15 cited
    • 2016Trends and determinants of IT-BPM exports in India14 cited
    • 2012Productization of University Services9 cited