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Is the glass half full or half empty?
16 references·16 citing·33 second hopsampled
Is the glass half full or half empty? (2005)Is the glass half full or half empty?How to Conduct Your Own Survey (1996)How to Conduct Your Own SurveyAn Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…An Integrated Model of Buyer-Seller Relationships (1995)An Integrated Model of Buyer-…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Characteristics of partnershi…Factors Affecting Trust in Market Research Relationships (1993)Factors Affecting Trust in Ma…The Use of Pledges to Build and Sustain Commitment in Distribution Channels (1992)The Use of Pledges to Build a…Service management and marketing: managing the moments of truth in service competition (1990)Service management and market…A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…The Economics of Organization: The Transaction Cost Approach (1981)The Economics of Organization…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Third-party logistics providers (TPLs) and environmental sustainability practices in developing countries (2017)Third-party logistics provide…Improving logistics performance in cross-border 3PL relationships (2017)Improving logistics performan…Third-party purchase: An empirical study of third-party logistics providers in China (2015)Third-party purchase: An empi…Influential factors and performance of logistics outsourcing practices: an evidence of malaysian companies (2015)Influential factors and perfo…Matches and gaps in the green logistics market (2012)Matches and gaps in the green…Examining Market Information and Brand Equity Through Resource‐Advantage Theory: A Carrier Perspective (2012)Examining Market Information …The influence of contractual and relational factors on the effectiveness of third party logistics relationships (2011)The influence of contractual …Marketing perspectives of logistics service providers (2011)Marketing perspectives of log…Logistics outsourcing in China: the manufacturer‐cum‐supplier perspective (2011)Logistics outsourcing in Chin…Customer‐specific adaptation by providers and their perception of 3PL‐relationship success (2011)Customer‐specific adaptation …Best-Worst Scaling Approach to Predict Customer Choice for 3PL Services (2011)Best-Worst Scaling Approach t…An exploratory study of outsourcing 3PL services: an Australian perspective (2011)An exploratory study of outso…Influence of 3PL service offerings on client performance in India (2010)Influence of 3PL service offe…Integration and organisational learning capabilities in third-party logistics providers (2009)Integration and organisationa…Supply Chain Resilience: Development of a Conceptual Framework, an Assessment Tool and an Implementation Process (2008)Supply Chain Resilience: Deve…A comparison of shipper and carrier relationship strength (2007)A comparison of shipper and c…The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Markets, Bureaucracies, and Clans (1980)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital in the Creation of Human Capital (2000)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Framing of Decisions and the Psychology of Choice (1981)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)External Control of Organizations: Resource Dependence Perspective (2011)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1981The Economics of Organization: The Transaction Cost Approach6,452 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1993Factors Affecting Trust in Market Research Relationships3,649 cited
  • 1994Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques3,477 cited
  • 1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels3,430 cited
  • 1995An Integrated Model of Buyer-Seller Relationships2,083 cited
  • 1996How to Conduct Your Own Survey1,927 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
  • Cited by

    • 2012Matches and gaps in the green logistics market99 cited
    • 2017Third-party logistics providers (TPLs) and environmental sustainability practices in developing countries86 cited
    • 2015Third-party purchase: An empirical study of third-party logistics providers in China78 cited
    • 2011Best-Worst Scaling Approach to Predict Customer Choice for 3PL Services72 cited
    • 2008Supply Chain Resilience: Development of a Conceptual Framework, an Assessment Tool and an Implementation Process66 cited
    • 2011The influence of contractual and relational factors on the effectiveness of third party logistics relationships62 cited
    • 2011Customer‐specific adaptation by providers and their perception of 3PL‐relationship success59 cited
    • 2010Influence of 3PL service offerings on client performance in India58 cited
    • 2015Influential factors and performance of logistics outsourcing practices: an evidence of malaysian companies50 cited
    • 2017Improving logistics performance in cross-border 3PL relationships48 cited
    • 2011Marketing perspectives of logistics service providers46 cited
    • 2012Examining Market Information and Brand Equity Through Resource‐Advantage Theory: A Carrier Perspective46 cited
    • 2011An exploratory study of outsourcing 3PL services: an Australian perspective45 cited
    • 2007A comparison of shipper and carrier relationship strength43 cited
    • 2009Integration and organisational learning capabilities in third-party logistics providers42 cited
    • 2011Logistics outsourcing in China: the manufacturer‐cum‐supplier perspective40 cited