References

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• 1996Is job satisfaction U‐shaped in age?1,000 cited
• 2007Human resources in tourism: Still waiting for change490 cited
• 2007Destination competitiveness—Applying different models, the case of Slovenia402 cited
• 1999Overall job satisfaction: how good are single versus multiple‐item measures?364 cited
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• 2002Using Job Satisfaction and Pride as Internal-marketing Tools338 cited
• 2006Structural relationships between organizational service orientation, contact employee job satisfaction and citizenship behavior252 cited
• 2001An investigation of employees’ job satisfaction: the case of hotels in Hong Kong242 cited
• 2003The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand174 cited
• 1990Job Satisfaction: What's Happening to the Young Managers?146 cited
• 1999The impact of demographic factors on Hong Kong hotel employees’ choice of job‐related motivators129 cited
• 1995Motivating hotel employees Beyond the carrot and the stick111 cited
• 1995Motivating Hotel Employees89 cited