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The horizontal organization
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(1997)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)Surveys in business process management – a literature review (2015)How to go from strategy to results? Institutionalising BPM governance within organisations (2016)Business intelligence and organizational performance (2020)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Complementary effect of entrepreneurial and market orientations on export new product success under differing levels of competitive intensity and financial capital (2011)Revisiting the role of the environment in the capabilities–financial performance relationship: A meta‐analysis (2015)Key drivers of SMEs export performance: the mediating effect of competitive advantage (2018)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Scale Development : Theory and Applications (1991)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The Impact of Dynamic Capabilities through Continuous Improvement on Innovation: the Role of Business Process Orientation (2013)Measuring Business Process Management using business process orientation and process improvement initiatives (2016)
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82 cited
  • 1998Relationship marketing in three dimensions81 cited
  • 1995Accelerating innovation in financial services81 cited