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Reference Services: A Model of Question Handling.
2 references·2 citing·17 second hop
Reference Services: A Model of Question Handling. (1989)Reference Services: A Model of Question H…Improving Reference Performance: Results of a Statewide Survey. (1985)Improving Reference Performan…The Dimensions of the Reference Interview. (1981)The Dimensions of the Referen…Fulfilling information needs by classifying complex patron needs (2021)Fulfilling information needs …Information Commons Help Desk Transactions Study (2010)Information Commons Help Desk…Field-Dependent and Field-Independent Cognitive Styles and Their Educational Implications (1977)Conversation in information-seeking contexts: A test of an analytical framework (1997)The current state of research on reference transactions (2004)The Reference Interview as Partnership: An Examination of Librarian, Library User, and Social Interaction (2004)Question-Negotiation and Information Seeking in Libraries (2015)The Information Commons: The Academic Library Of The Future (2003)Reference Librarians at the Reference Desk in a Learning Commons: A Mixed Methods Evaluation (2008)Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk (2008)Implementing and Assessing Library Reference Training Programs (2013)The Shifting Roles of Student Workers (2015)Taking a Fresh Look: Reviewing and Classifying Reference Statistics for Data-Driven Decision Making (2016)The Role of Public Libraries in Community Building (2011)Preparing public librarians for consumer health information service: A nationwide study (2013)The Changing Role of Libraries: How Social Workers Can Help (2019)Perspectives on User Satisfaction Surveys (2001)Teens Are from Neptune, Librarians Are from Pluto: An Analysis of Online Reference Transactions (2005)Evaluation of Reference Services—A Review (2007)
this work references cited by second hop

References

  • 1985Improving Reference Performance: Results of a Statewide Survey.54 cited
  • 1981The Dimensions of the Reference Interview.16 cited

Cited by

  • 2010Information Commons Help Desk Transactions Study11 cited
  • 2021Fulfilling information needs by classifying complex patron needs3 cited

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