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Web site satisfaction and purchase intentions
16 references·16 citing·34 second hopsampled
Web site satisfaction and purchase intentions (2008)Web site satisfaction and purchase intent…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Developmental Processes of Cooperative Interorganizational Relationships (1994)Developmental Processes of Co…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…Structural Equations with Latent Variables (1989)Structural Equations with Lat…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Review of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…Meta-analytic review of online purchase intention: conceptualising the study variables (2024)Meta-analytic review of onlin…What makes Airbnb likeable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange theory perspective within an emerging economy context (2020)What makes Airbnb likeable? E…Purchasing intention and behavior in the sharing economy: Mediating effects of APP assessments (2020)Purchasing intention and beha…Factors affecting purchase intention of foreign food products (2020)Factors affecting purchase in…Consumer Purchase Intention toward Crowdfunding Products/Services: A Cost–Benefit Perspective (2019)Consumer Purchase Intention t…Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context (2017)Determinants of customer rete…Business customers’ readiness to adopt manufacturer’s new services (2017)Business customers’ readiness…Using DEMATEL to construct influential network relation map of consumer decision-making in e-marketplace (2015)Using DEMATEL to construct in…Challenges of adoption of internet banking service in Yemen (2015)Challenges of adoption of int…The moderating effect of uncertainty‐avoidance on overall perceived value of a service purchased online (2012)The moderating effect of unce…E‐service quality as antecedent to e‐satisfaction (2012)E‐service quality as antecede…Critical review of the e-loyalty literature: a purchase-centred framework (2012)Critical review of the e-loya…Dual effect of perceived risk on cross‐national e‐commerce (2011)Dual effect of perceived risk…Customers' comparative loyalty to retail and manufacturer brands (2011)Customers' comparative loyalt…THE MEDIATE EFFECT OF TRUST ON ORGANIZATIONAL ONLINE KNOWLEDGE SHARING: AN EMPIRICAL STUDY (2010)THE MEDIATE EFFECT OF TRUST O…Role of consumer personality in determining preference for online banking in India (2010)Role of consumer personality …A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Significance tests and goodness of fit in the analysis of covariance structures. (1980)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Power analysis and determination of sample size for covariance structure modeling. (1996)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)lavaan : An R Package for Structural Equation Modeling (2012)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2019Diffusion of Innovations 137,320 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1989Structural Equations with Latent Variables17,500 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1979Review of Psychometric theory (2nd ed.).11,425 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
  • 1994Developmental Processes of Cooperative Interorganizational Relationships4,917 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,422 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • Cited by

    • 2012Critical review of the e-loyalty literature: a purchase-centred framework104 cited
    • 2020What makes Airbnb likeable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange theory perspective within an emerging economy context97 cited
    • 2015Challenges of adoption of internet banking service in Yemen77 cited
    • 2012E‐service quality as antecedent to e‐satisfaction68 cited
    • 2012The moderating effect of uncertainty‐avoidance on overall perceived value of a service purchased online68 cited
    • 2011Dual effect of perceived risk on cross‐national e‐commerce57 cited
    • 2020Purchasing intention and behavior in the sharing economy: Mediating effects of APP assessments57 cited
    • 2015Using DEMATEL to construct influential network relation map of consumer decision-making in e-marketplace48 cited
    • 2010THE MEDIATE EFFECT OF TRUST ON ORGANIZATIONAL ONLINE KNOWLEDGE SHARING: AN EMPIRICAL STUDY40 cited
    • 2017Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context35 cited
    • 2017Business customers’ readiness to adopt manufacturer’s new services33 cited
    • 2024Meta-analytic review of online purchase intention: conceptualising the study variables30 cited
    • 2010Role of consumer personality in determining preference for online banking in India25 cited
    • 2020Factors affecting purchase intention of foreign food products25 cited
    • 2019Consumer Purchase Intention toward Crowdfunding Products/Services: A Cost–Benefit Perspective25 cited
    • 2011Customers' comparative loyalty to retail and manufacturer brands23 cited