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Industrial service innovation through improved contractual relationship
16 references·2 citing·46 second hop
Industrial service innovation through improved contractual relationship (2008)Industrial service innovation through imp…Development of performance‐based service strategies for the oil and gas industry: a case study (2007)Development of performance‐ba…The impact of principal–agent relationship and contract type on communication between project owner and manager (2005)The impact of principal–agent…Governance of complex procurements in the oil and gas industry (2005)Governance of complex procure…Engendering an innovative culture and maintaining operational balance (2005)Engendering an innovative cul…Use of the written contract in long-lasting business relationships (2004)Use of the written contract i…Sourcing strategies of facilities management (2004)Sourcing strategies of facili…Developing relational exchange (2002)Developing relational exchangeThe role of contractual governance flexibility in realizing the outcomes of key customer relationships (2001)The role of contractual gover…The Relational Theory of Contract : Selected Works of Ian MacNeil (2001)The Relational Theory of Cont…Factors Influencing the Duration of International Buyer–Seller Relationships (1999)Factors Influencing the Durat…Contracting strategies for the project environment (1998)Contracting strategies for th…Relationship marketing as a paradigm shift: some conclusions from the 30R approach (1997)Relationship marketing as a p…Contracting out maintenance and a plan for future research (1997)Contracting out maintenance a…Services Marketing: Integrating Customer Focus Across the Firm (1996)Services Marketing: Integrati…IT outsourcing contracts: practical issues for management (1996)IT outsourcing contracts: pra…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Dimensionality and consequences of service innovation: An empirical study of hospitality industry (2021)Dimensionality and consequenc…Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research (2013)Systemic Thinking on Services…The Logic of Collective Action (1965)The Evolution of Cooperation (1981)The Economic Institutions of Capitalism (1987)Power imbalanced relationships: cases from UK fresh food supply (2005)Trade-offs in supply chain transparency: the case of Nudie Jeans Co (2014)An exploration of the ‘dark side’ associations of conflict, power and dependence in customer–supplier relationships (2016)Case Study Research: Design and Methods (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Managing relationships in showery weather: The role of umbrella agreements (2006)Understanding and resolving major contractual breaches in buyer–seller relationships: a grounded theory approach (2015)The effects of supplier B2B sustainability positioning on buyer performance: The role of trust (2022)The Economic Institutions of Capitalism (1986)Handbook of Organization Studies (1997)An epistemological evaluation of research into projects and their management: Methodological issues (2007)Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer (2010)Project portfolios in dynamic environments: Organizing for uncertainty (2011)The Social Construction of Reality (1967)The Strength of Weak Ties (1973)The role of trust and contracts in the internationalization of technology-intensive Born Globals (2008)Quality Meets Structure: Generalized Reciprocity and Firm‐Level Advantage in Strategic Networks (2009)External Control of Organizations: Resource Dependence Perspective (2011)Innovation ambidexterity, resource configuration and firm growth: is smallness a liability or an asset? 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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1996Services Marketing: Integrating Customer Focus Across the Firm3,049 cited
  • 1997Relationship marketing as a paradigm shift: some conclusions from the 30R approach329 cited
  • 2005The impact of principal–agent relationship and contract type on communication between project owner and manager256 cited
  • 2001The Relational Theory of Contract : Selected Works of Ian MacNeil160 cited
  • 2005Governance of complex procurements in the oil and gas industry121 cited
  • 2002Developing relational exchange113 cited
  • 2004Use of the written contract in long-lasting business relationships98 cited
  • 1996IT outsourcing contracts: practical issues for management95 cited
  • 2001The role of contractual governance flexibility in realizing the outcomes of key customer relationships94 cited
  • 1999Factors Influencing the Duration of International Buyer–Seller Relationships91 cited
  • 1997Contracting out maintenance and a plan for future research82 cited
  • 2007Development of performance‐based service strategies for the oil and gas industry: a case study76 cited
  • 1998Contracting strategies for the project environment76 cited
  • 2004Sourcing strategies of facilities management

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70 cited
  • 2005Engendering an innovative culture and maintaining operational balance68 cited
  • Cited by

    • 2021Dimensionality and consequences of service innovation: An empirical study of hospitality industry20 cited
    • 2013Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research16 cited