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A conceptual model of channel choice: measuring online and offline shopping value perceptions
16 references·6 citing·36 second hop
A conceptual model of channel choice: measuring online and offline shopping value perceptions (2004)A conceptual model of channel choice: mea…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The theory of planned behavior (1991)The theory of planned behaviorUser Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…An approach to environmental psychology (1974)An approach to environmental …Evolution of customer satisfaction in the e-banking service industry (2022)Evolution of customer satisfa…Comparative Study of Online and Offline Shopping: A Case Study of Rourkela in Odisha (2015)Comparative Study of Online a…The effects of acquisition and transaction shopping value perceptions on retail format usage intentions: an illustration from discount stores (2009)The effects of acquisition an…Demographic influences on behaviour (2008)Demographic influences on beh…Multi‐channel communication and consumer choice in the household furniture buying process (2007)Multi‐channel communication a…제품유형에 따른 소비자의 구매위험지각이 정보탐색수준에 미치는 영향—지식수준의 조절역할을 중심으로— (2006)제품유형에 따른 소비자의 구매위험지각이 정보탐색수준에…Strategic Management and Marketing in the Service Sector (1984)Evolving to a New Dominant Logic for Marketing (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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this work references cited by second hop

References

  • 1991The theory of planned behavior90,729 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1988Development and validation of brief measures of positive and negative affect: The PANAS scales.31,356 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
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  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
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  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited

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  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • Cited by

    • 2022Evolution of customer satisfaction in the e-banking service industry39 cited
    • 2007Multi‐channel communication and consumer choice in the household furniture buying process32 cited
    • 2008Demographic influences on behaviour26 cited
    • 2015Comparative Study of Online and Offline Shopping: A Case Study of Rourkela in Odisha17 cited
    • 2009The effects of acquisition and transaction shopping value perceptions on retail format usage intentions: an illustration from discount stores16 cited
    • 2006제품유형에 따른 소비자의 구매위험지각이 정보탐색수준에 미치는 영향—지식수준의 조절역할을 중심으로—16 cited