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Electronic commerce in retailing: Convenience, search costs, delivery and price across retail formats
16 references·3 citing·42 second hop
Electronic commerce in retailing: Convenience, search costs, delivery and price across retail formats (2000)Electronic commerce in retailing: Conveni…Commercial Scenarios for the Web: Opportunities and Challenges (2006)Commercial Scenarios for the …Exploiting the virtual value chain (1999)Exploiting the virtual value …Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Electronic Commerce in Retailing: Differences Across Retail Formats (1997)Electronic Commerce in Retail…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…Impacts of the Electronic Marketplace on Transaction Cost and Market Structure (1996)Impacts of the Electronic Mar…Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer Reactions to Electro…Electronic markets and virtual value chains on the information super-highway (1995)Electronic markets and virtua…Electronic Commerce: Trends and Opportunities (1995)Electronic Commerce: Trends a…Capturing the value of supplementary services (1995)Capturing the value of supple…The Internet business book (1994)The Internet business bookDoing Business on the Internet (1994)Doing Business on the InternetThe future of U.S. retailing: an agenda for the 21st century (1992)The future of U.S. retailing:…Toward a “Critical Mass” Theory of Interactive Media (1987)Toward a “Critical Mass” Theo…Media Symbolism, Media Richness, and Media Choice in Organizations (1987)Media Symbolism, Media Richne…Patronage behavior and retail management (1983)Patronage behavior and retail…Integrated Retail Channels in Multichannel Retailing: Do Linkages between Retail Channels Impact Customer Loyalty? (2010)Integrated Retail Channels in…An Experimental and Analytical Study of On-Line Digital Music Sampling Strategies (2006)An Experimental and Analytica…Customer Relations Management in Information Systems Research (2000)Customer Relations Management…Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The theory of planned behavior (1991)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Enticing online consumers: an extended technology acceptance perspective (2002)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. 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(1977)Electronic Mail as the Medium of Managerial Choice (1994)Technology and Institutions: What Can Research on Information Technology and Research on Organizations Learn from Each Other?1 (2001)Rethinking media richness: towards a theory of media synchronicity (2003)Mind, Self, and Society (2015)The Strength of Weak Ties (1973)Knowledge-Sharing Dilemmas (2002)Interactive Multimodal Learning Environments (2007)Diffusion of Innovations (2012)Diffusion of Innovations 1 (2019)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)A New Marketing Paradigm for Electronic Commerce (1997)Survey of Internet users' attitudes toward Internet advertising (1999)Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations (2000)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Dimensions of Consumer Expertise (1987)Constructive Consumer Choice Processes (1998)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)American Economic Review (2019)The Effect of Music on Atmosphere and Purchase Intentions in a Cafeteria1 (1998)The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry (2009)How determinant attributes of service quality influence customer‐perceived value (2010)Intermediaries and Cybermediaries: A Continuing Role for Mediating Players in the Electronic Marketplace. (1995)Exploring the Implications of the Internet for Consumer Marketing (1997)The Internet and international marketing (1997)Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Value creation in E‐business (2001)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)
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References

  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1996Consumer Reactions to Electronic Shopping on the World Wide Web1,603 cited
  • 1987Toward a “Critical Mass” Theory of Interactive Media1,148 cited
  • 1999Exploiting the virtual value chain1,059 cited
  • 1987Media Symbolism, Media Richness, and Media Choice in Organizations888 cited
  • 1995Electronic markets and virtual value chains on the information super-highway822 cited
  • 2006Commercial Scenarios for the Web: Opportunities and Challenges812 cited
  • 1995Capturing the value of supplementary services770 cited
  • 1983Patronage behavior and retail management207 cited
  • 1996Impacts of the Electronic Marketplace on Transaction Cost and Market Structure118 cited
  • 1994Doing Business on the Internet64 cited
  • 1994The Internet business book55 cited
  • 1997Electronic Commerce in Retailing: Differences Across Retail Formats52 cited
  • 1995Electronic Commerce: Trends and Opportunities31 cited

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1992
The future of U.S. retailing: an agenda for the 21st century
27 cited

Cited by

  • 2000Customer Relations Management in Information Systems Research32 cited
  • 2006An Experimental and Analytical Study of On-Line Digital Music Sampling Strategies17 cited
  • 2010Integrated Retail Channels in Multichannel Retailing: Do Linkages between Retail Channels Impact Customer Loyalty?17 cited