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The determinants of online hotel reservations among university staffs
16 references·2 citing·48 second hop
The determinants of online hotel reservations among university staffs (2008)The determinants of online hotel reservat…Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange (2006)Browsers or Buyers in Cybersp…Typology of online shoppers (2003)Typology of online shoppersThe influence of technology anxiety on consumer use and experiences with self-service technologies (2003)The influence of technology a…Perceived security and World Wide Web purchase intention (2001)Perceived security and World …An online prepurchase intentions model (2001)An online prepurchase intenti…Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites (2001)Adaptation of an information …The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)The Impact of Technology on t…Switching barriers and repurchase intentions in services (2000)Switching barriers and repurc…E-satisfaction: an initial examination (2000)E-satisfaction: an initial ex…Profiling People Searching for and Purchasing Travel Products on the World Wide Web (1999)Profiling People Searching fo…Predictors of online buying behavior (1999)Predictors of online buying b…Electronic Commerce: A Managerial Perspective (1999)Electronic Commerce: A Manage…The Internet as a Distribution Channel (1998)The Internet as a Distributio…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer Reactions to Electro…Security, Risk and Trust Issues among Muslim Users for Online Businesses (2015)Security, Risk and Trust Issu…Exploring Consumers' Attitudes and Behaviours toward Online Hotel Room Reservations (2013)Exploring Consumers' Attitude…Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The theory of planned behavior (1991)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Enticing online consumers: an extended technology acceptance perspective (2002)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Qualitative Data Analysis (2008)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2000E-satisfaction: an initial examination2,007 cited
  • 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda1,795 cited
  • 1999Electronic Commerce: A Managerial Perspective1,605 cited
  • 1996Consumer Reactions to Electronic Shopping on the World Wide Web1,603 cited
  • 2000Switching barriers and repurchase intentions in services1,570 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing1,380 cited
  • 2003The influence of technology anxiety on consumer use and experiences with self-service technologies1,244 cited
  • 1999Predictors of online buying behavior854 cited
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  • 2006Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange508 cited
  • 2001Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites331 cited
  • 1999Profiling People Searching for and Purchasing Travel Products on the World Wide Web322 cited
  • 2003Typology of online shoppers

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285 cited
  • 1998The Internet as a Distribution Channel189 cited
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    • 2013Exploring Consumers' Attitudes and Behaviours toward Online Hotel Room Reservations9 cited
    • 2015Security, Risk and Trust Issues among Muslim Users for Online Businesses8 cited