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The Limits of Empowerment
13 references·2 citing·39 second hop
The Limits of Empowerment (1994)The Limits of EmpowermentQuality Management in the Hospitality Industry: Part 3. Recent Developments (1993)Quality Management in the Hos…Principles of Human Resource Management (1993)Principles of Human Resource …Applying Herzberg’s Hygiene Factors to the Changing Accommodation Environment (1993)Applying Herzberg’s Hygiene F…The empowerment of service workers: what, why, how, and when. (1992)The empowerment of service wo…Empowerment: Trust vs. control (1992)Empowerment: Trust vs. controlEmpowerment, the Cornerstone of Quality: Empowering Management in Innovative Organizations in the 1990s (1992)Empowerment, the Cornerstone …Understanding Customer Expectations of Service (1991)Understanding Customer Expect…Participative Management: Implementing Empowerment (1991)Participative Management: Imp…Developing Managers′ Ability to Empower Employees (1991)Developing Managers′ Ability …Editorial: Human resource management in an international perspective (1990)Editorial: Human resource man…Leadership: The Art of Empowering Others (1989)Leadership: The Art of Empowe…Quality circles: After the honeymoon (1987)Quality circles: After the ho…A Comparative Analysis of Complex Organizations, by Amitai Etzioni (1976)A Comparative Analysis of Com…Empowerment in small businesses (1999)Empowerment in small business…Empowerment through delayering (1995)Empowerment through delayeringTHE HUMAN SIDE OF ENTERPRISE (1985)Social Foundations of Thought and Action: A Social-Cognitive ViewSocial Foundations of Thought and Action: A Social-Cognitive View, by Bandura Albert. Englewood Cliffs, NJ: Prentice-Hall, 1986, 617 pp., cloth. (1987)The impact of knowledge and empowerment on working smart and working hard: The moderating role of experience (2006)Transformational leadership and followers' attitudes: the mediating role of psychological empowerment (2008)Linking leadership empowerment behaviour to employee attitudes and behavioural intentions (2011)Marketing leadership in hospitality (1989)Customer Satisfaction Measurement Practice in United Kingdom Hotels (1998)Perceptions of tourism products (2009)The Impact of Tour Service Performance on Tourist Satisfaction and Behavioral Intentions: A Study of Chinese Tourists in Hong Kong (2015)In Search of Excellence: Lessons from America's Best-Run Companies. (1983)The Empowerment Process: Integrating Theory and Practice (1988)Juran on Leadership For Quality (1989)Management and Empowerment Programmes (2000)Which management practices are contributory to service quality? (2008)RETHINKING SERVICE RECOVERY: A CUSTOMER EMPOWERMENT (CE) PERSPECTIVE (2012)Quality circles after the fad. (1985)Consequences of Quality Circles in an Industrial Setting: A Longitudinal Assessment (1988)CONSEQUENCES OF QUALITY CIRCLES IN AN INDUSTRIAL SETTING: A LONGITUDINAL ASSESSMENT. (1988)Sources of Resistance to Mergers Between Groups1 (1994)Managing Human Assets. (1986)HUMAN RESOURCE MANAGEMENT AND INDUSTRIAL RELATIONS[1] (1987)Convergence or divergence: human resource practices and policies for competitive advantage worldwide (1994)STRATEGIC HUMAN RESOURCE MANAGEMENT WITHIN A RESOURCE‐CAPABILITY VIEW OF THE FIRM* (1996)The Oxford Handbook of Human Resource Management (2008)Strategic human resource management (2015)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees (2000)The empowering leadership questionnaire: the construction and validation of a new scale for measuring leader behaviors (2000)Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings (1987)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)The Concept of Fit in Strategy Research: Towards Verbal and Statistical Correspondence (2018)The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations (2000)eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty (2006)Crisis Management in Tourism (2008)Relationship between Transformational Leadership and Employees’ Job Satisfaction among the Academic Staff (2012)Strategic Human Resource Management, Innovation Capability and Performance: An Empirical Study in Indonesia Software Industry (2015)Research issues for employee empowerment in hospitality organisations (1996)Determinants of ethnic minority entrepreneurial growth in the catering sector (2006)
this work references cited by second hop

References

  • 1976A Comparative Analysis of Complex Organizations, by Amitai Etzioni1,619 cited
  • 1991Understanding Customer Expectations of Service1,403 cited
  • 1992The empowerment of service workers: what, why, how, and when.1,243 cited
  • 1989Leadership: The Art of Empowering Others290 cited
  • 1993Principles of Human Resource Management129 cited
  • 1987Quality circles: After the honeymoon114 cited
  • 1992Empowerment, the Cornerstone of Quality: Empowering Management in Innovative Organizations in the 1990s94 cited
  • 1990Editorial: Human resource management in an international perspective87 cited
  • 1993Applying Herzberg’s Hygiene Factors to the Changing Accommodation Environment75 cited
  • 1991Participative Management: Implementing Empowerment57 cited
  • 1992Empowerment: Trust vs. control53 cited
  • 1993Quality Management in the Hospitality Industry: Part 3. Recent Developments51 cited
  • 1991Developing Managers′ Ability to Empower Employees36 cited

Cited by

  • 1999Empowerment in small businesses45 cited
  • 1995Empowerment through delayering41 cited

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