References

• 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence19,034 cited
• 1999Whence Consumer Loyalty?10,801 cited
• 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,358 cited
• 2001Consumer perceived value: The development of a multiple item scale6,959 cited
• 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,528 cited
• 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,090 cited
• 2010Satisfaction: a behavioral perspective on the consumer6,044 cited
• 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,649 cited
• 1991Why we buy what we buy: A theory of consumption values5,107 cited
• 1999Whence Consumer Loyalty?4,891 cited
• 1985Mental Accounting and Consumer Choice4,875 cited
• 1997Customer value: The next source for competitive advantage4,739 cited
• 2008Mental Accounting and Consumer Choice3,415 cited
• 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,257 cited
• 2014Satisfaction: A Behavioral Perspective on the Consumer