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The Influence of Training Transfer Climate and Individual Trainee Characteristics on Customer Orientation
16 references·0 citing·46 second hop
The Influence of Training Transfer Climate and Individual Trainee Characteristics on Customer Orientation (2008)The Influence of Training Transfer Climat…Training Transfer: An Integrative Literature Review (2007)Training Transfer: An Integra…HOW MUCH DO HIGH‐PERFORMANCE WORK PRACTICES MATTER? A META‐ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE (2006)HOW MUCH DO HIGH‐PERFORMANCE …The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings (2002)The Customer Orientation of S…Manufacturing Advantage: Why High-Performance Work Systems Pay off (2001)Manufacturing Advantage: Why …Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (2000)Multilevel Theory, Research, …Development of a generalized learning transfer system inventory (2000)Development of a generalized …The Human Equation: Building Profits by Putting People First. (1998)The Human Equation: Building …Understanding and managing cynicism about organizational change (1997)Understanding and managing cy…Commitment in the workplace: theory, research, and application (1997)Commitment in the workplace: …The influence of General Perceptions of the Training Environment on Pretraining Motivation and Perceived Training Transfer (1995)The influence of General Perc…Applying trained skills on the job: The importance of the work environment. (1995)Applying trained skills on th…The relationship between organizational transfer climate and positive transfer of training (1993)The relationship between orga…INFLUENCES OF INDIVIDUAL AND SITUATIONAL CHARACTERISTICS ON MEASURES OF TRAINING EFFECTIVENESS. (1992)INFLUENCES OF INDIVIDUAL AND …TRANSFER OF TRAINING: A REVIEW AND DIRECTIONS FOR FUTURE RESEARCH (1988)TRANSFER OF TRAINING: A REVIE…Relation of sample size to the stability of component patterns. (1988)Relation of sample size to th…The measurement of organizational commitment (1979)The measurement of organizati…The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)Distinguishing Coupon Proneness from Value Consciousness: An Acquisition-Transaction Utility Theory Perspective (1990)Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors (2003)Customer-based corporate reputation of a service firm: scale development and validation (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Advances in Consumer Research (2025)Coefficient Alpha and the Internal Structure of Tests (1951)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Handbook of Industrial and Organizational Psychology. (1977)Social Learning Theory. (1978)Research in Organizational Behavior (1984)Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation. (1993)Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research. (2000)Education for Life and Work: Developing Transferable Knowledge and Skills in the 21st Century (2012)The Varimax Criterion for Analytic Rotation in Factor Analysis (1958)Comparison of five rules for determining the number of components to retain. (1986)The Mini-IPIP Scales: Tiny-yet-effective measures of the Big Five Factors of Personality. (2006)Best Practices in Exploratory Factor Analysis: Four Recommendations for Getting the Most from Your Analysis (2009)Exploratory Factor Analysis: A Five-Step Guide for Novices (2010)A First Course in Factor Analysis (2013)Self-efficacy mechanism in human agency. (1982)International Journal of Human Resource Management (1995)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Transfer of Training: A Meta-Analytic Review (2009)Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)MODES OF THEORIZING IN STRATEGIC HUMAN RESOURCE MANAGEMENT: TESTS OF UNIVERSALISTIC, CONTINGENCY, AND CONFIGURATIONS. PERFORMANCE PREDICTIONS. (1996)Strategic Human Resources Management: Where Do We Go From Here? (2006)Antecedents and consequences of psychological and team empowerment in organizations: A meta-analytic review. (2011)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)The Ripple Effect: Emotional Contagion and its Influence on Group Behavior (2002)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Do "High-Performance" Work Practices Improve Establishment-Level Outcomes? (2001)Human Resources Practices as Predictors of Work‐Family Outcomes and Employee Turnover (2003)A Relational Model of How High-Performance Work Systems Work (2009)MNC knowledge transfer, subsidiary absorptive capacity, and HRM (2003)Intellectual Capital Profiles: An Examination of Investments and Returns* (2004)What's the difference? diversity constructs as separation, variety, or disparity in organizations (2007)Commitment in the workplace: toward a general model (2001)Social Exchange Theory: An Interdisciplinary Review (2005)Authentic Leadership: Development and Validation of a Theory-Based Measure† (2007)
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References

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  • 1997Commitment in the workplace: theory, research, and application3,368 cited
  • 1988TRANSFER OF TRAINING: A REVIEW AND DIRECTIONS FOR FUTURE RESEARCH3,328 cited
  • 1988Relation of sample size to the stability of component patterns.2,874 cited
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  • 2002The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings1,092 cited
  • 2000Development of a generalized learning transfer system inventory881 cited
  • 1992INFLUENCES OF INDIVIDUAL AND SITUATIONAL CHARACTERISTICS ON MEASURES OF TRAINING EFFECTIVENESS.852 cited
  • 1995Applying trained skills on the job: The importance of the work environment.826 cited
  • 1993The relationship between organizational transfer climate and positive transfer of training

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773 cited
  • 1997Understanding and managing cynicism about organizational change720 cited
  • 1995The influence of General Perceptions of the Training Environment on Pretraining Motivation and Perceived Training Transfer716 cited
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