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The Social Dimension of Service Workers’ Job Satisfaction: The Perspective of Flight Attendants
16 references·0 citing·37 second hop
The Social Dimension of Service Workers’ Job Satisfaction: The Perspective of Flight Attendants (2012)The Social Dimension of Service Workers’ …The Motivation to Work (2017)The Motivation to WorkThe Struggle for Recognition. The Moral Grammar of Social Conflicts (1997)The Struggle for Recognition.…The Psychology of Attitudes (1997)The Psychology of AttitudesTHE CORPORATE SOCIAL PERFORMANCE-FINANCIAL PERFORMANCE LINK (1997)THE CORPORATE SOCIAL PERFORMA…Motivation and Personality (1997)Motivation and PersonalityCORPORATE SOCIAL PERFORMANCE AND ORGANIZATIONAL ATTRACTIVENESS TO PROSPECTIVE EMPLOYEES. (1997)CORPORATE SOCIAL PERFORMANCE …Emotional Labor in Service Roles: The Influence of Identity (1993)Emotional Labor in Service Ro…A standard international socio-economic index of occupational status (1992)A standard international soci…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990. (1991)A Theory of Goal Setting and …The nature and causes of job satisfaction (1976)The nature and causes of job …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Organizational commitment, jo…The American Occupational Structure. (1968)The American Occupational Str…Manual for the Minnesota Satisfaction Questionnaire. (1967)Manual for the Minnesota Sati…A Theory of Social Comparison Processes (1954)A Theory of Social Comparison…Coefficient Alpha and the Internal Structure of Tests (1951)Work and motivation (1964)The measurement of satisfaction in work and retirement: A strategy for the study of attitudes. (1969)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)The Commitment-Trust Theory of Relationship Marketing (1994)A Three-Dimensional Conceptual Model of Corporate Performance (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Corporate Social Performance Revisited (1991)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)Informal social communication. (1950)Deviation, rejection, and communication. (1951)Inequity In Social Exchange (1965)The Elaboration Likelihood Model of Persuasion (1986)A Theory of Fairness, Competition, and Cooperation (1999)Level of aspiration. (2004)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Handbook of Positive Psychology (2001)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)What is job satisfaction? (1969)Motivation through the design of work: test of a theory (1976)TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Human Capital and the Rise and Fall of Families (1986)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)International Norm Dynamics and Political Change (1998)Role congruity theory of prejudice toward female leaders. (2002)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1954A Theory of Social Comparison Processes20,836 cited
  • 1991Structural Equations with Latent Variables.17,471 cited
  • 1997Motivation and Personality15,128 cited
  • 1997The Psychology of Attitudes7,143 cited
  • 1976The nature and causes of job satisfaction6,848 cited
  • 1997THE CORPORATE SOCIAL PERFORMANCE-FINANCIAL PERFORMANCE LINK6,756 cited
  • 1974Organizational commitment, job satisfaction, and turnover among psychiatric technicians.5,760 cited
  • 2017The Motivation to Work5,564 cited
  • 1968The American Occupational Structure.4,412 cited
  • 1991A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990.4,145 cited
  • 1993Emotional Labor in Service Roles: The Influence of Identity3,271 cited
  • 1997CORPORATE SOCIAL PERFORMANCE AND ORGANIZATIONAL ATTRACTIVENESS TO PROSPECTIVE EMPLOYEES.3,148 cited
  • 1992A standard international socio-economic index of occupational status3,137 cited
  • 1967Manual for the Minnesota Satisfaction Questionnaire.

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2,545 cited
  • 1997The Struggle for Recognition. The Moral Grammar of Social Conflicts2,283 cited
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