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Determinants of Loyalty to Grocery Store Type
16 references·2 citing·31 second hop
Determinants of Loyalty to Grocery Store Type (2004)Determinants of Loyalty to Grocery Store …Advances in Consumer Research (2025)Advances in Consumer ResearchBuilding Store Loyalty through Store Brands (2000)Building Store Loyalty throug…A model of consumer perceptions and store loyalty intentions for a supermarket retailer (1998)A model of consumer perceptio…Impact of market entry and competitive structure on store switching/store loyalty (1997)Impact of market entry and co…Loyalty to supermarkets (1995)Loyalty to supermarketsA review of brand loyalty measures in marketing. (1995)A review of brand loyalty mea…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Zero defections: quality comes to services. (1990)Zero defections: quality come…The Excitement of Getting a Bargain: Some Hypotheses Concerning the Origins and Effects of Smart-Shopper Feelings (1989)The Excitement of Getting a B…The Buying of Own Labels (1989)The Buying of Own LabelsCOUPON REDEMPTION: A MOTIVATIONAL PERSPECTIVE (1988)COUPON REDEMPTION: A MOTIVATI…Store loyalty for grocery products: an empirical study. (1985)Store loyalty for grocery pro…Brand Loyalty: Measurement and Management (1978)Brand Loyalty: Measurement an…Brand Loyalty: Measurement and Management (1978)Brand Loyalty: Measurement an…A Two-Dimensional Concept of Brand Loyalty (1976)A Two-Dimensional Concept of …Correlates of Brand Loyalty: Some Positive Results (1970)Correlates of Brand Loyalty: …Clustering Attitudes and Behaviors of High/ Low Involvement Grocery Shopper (2019)Clustering Attitudes and Beha…Is the polarization index a valid measure of loyalty for evaluating changes over time? (2011)Is the polarization index a v…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics (2002)An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Understanding Attitudes and Predicting Social Behavior (1980)Whence Consumer Loyalty? (1999)Advertising as Information (1974)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Price-Induced Patterns of Competition (1989)Market Orientation and Alternative Strategic Orientations: A Longitudinal Assessment of Performance Implications (2002)Creating a Market Orientation: A Longitudinal, Multifirm, Grounded Analysis of Cultural Transformation (2006)The Effect of Store Image and Service Quality on Brand Image and Purchase Intention for Private Label Brands (2010)A National Customer Satisfaction Barometer: The Swedish Experience (1992)The Behavioral Consequences of Service Quality (1996)Whence Consumer Loyalty? (1999)Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)E‐satisfaction and e‐loyalty: A contingency framework (2003)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02-314R (2004)Involvement, satisfaction, and brand loyalty in a small business services setting (2007)A model of customer loyalty and corporate social responsibility (2011)The Idiosyncratic Fit Heuristic: Effort Advantage as a Determinant of Consumer Response to Loyalty Programs (2003)No One Wants to Look Cheap: Trade‐Offs Between Social Disincentives and the Economic and Psychological Incentives to Redeem Coupons (2005)Disentangling utilitarian and hedonic consumption behavior in online shopping: An expectation disconfirmation perspective (2019)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)
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References

  • 2025Advances in Consumer Research13,264 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 1978Brand Loyalty: Measurement and Management1,629 cited
  • 1976A Two-Dimensional Concept of Brand Loyalty1,140 cited
  • 1978Brand Loyalty: Measurement and Management974 cited
  • 1998A model of consumer perceptions and store loyalty intentions for a supermarket retailer880 cited
  • 2000Building Store Loyalty through Store Brands684 cited
  • 1995A review of brand loyalty measures in marketing.263 cited
  • 1989The Excitement of Getting a Bargain: Some Hypotheses Concerning the Origins and Effects of Smart-Shopper Feelings201 cited
  • 1970Correlates of Brand Loyalty: Some Positive Results139 cited
  • 1995Loyalty to supermarkets116 cited
  • 1988COUPON REDEMPTION: A MOTIVATIONAL PERSPECTIVE79 cited
  • 1989The Buying of Own Labels71 cited
  • 1985Store loyalty for grocery products: an empirical study.50 cited
  • 1997Impact of market entry and competitive structure on store switching/store loyalty

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40 cited

Cited by

  • 2011Is the polarization index a valid measure of loyalty for evaluating changes over time?22 cited
  • 2019Clustering Attitudes and Behaviors of High/ Low Involvement Grocery Shopper14 cited