SZodixStudyAcademic Library
DashboardShelvesOpen accessMy libraryInboxNotesWriteLearnAlerts
More
Ask your libraryNotificationsQuick citeReview
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Analysing the effect of satisfaction and previous visits on tourist intentions to return
16 references·16 citing·35 second hopsampled
Analysing the effect of satisfaction and previous visits on tourist intentions to return (2009)Analysing the effect of satisfaction and …An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)An examination of the effects…Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Customer Switching Behavior i…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Structural Model Evaluation a…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Structural Equations with Latent Variables (1989)Structural Equations with Lat…Status quo bias in decision making (1988)Status quo bias in decision m…Prospect theory: An analysis of decision under risk (1988)Prospect theory: An analysis …THE CONCEPT OF A TOURIST AREA CYCLE OF EVOLUTION: IMPLICATIONS FOR MANAGEMENT OF RESOURCES (1980)THE CONCEPT OF A TOURIST AREA…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect Theory: An Analysis …Judgment under Uncertainty: Heuristics and Biases (1975)Judgment under Uncertainty: H…Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: H…Customer experience and commitment on eWOM and revisit intention: A case of Taladtongchom Thailand (2022)Customer experience and commi…Who will be your next customer: A machine learning approach to customer return visits in airline services (2020)Who will be your next custome…Measuring Industrial Customer Satisfaction: The Case of the Natural Gas Market in Greece (2019)Measuring Industrial Customer…How does the Ambience of Cafe Affect the Revisit Intention Among its Patrons? A S on the Cafes in Ipoh, Perak (2018)How does the Ambience of Cafe…Examining the relationship between tourist motivation and satisfaction by two competing methods (2018)Examining the relationship be…Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism: A case of Jeju Island (2018)Destination attributes influe…Factors Influencing Consumer Intentions to Adopt Online Banking in Malaysia (2017)Factors Influencing Consumer …E-loyalty driven by website quality: The case of destination marketing organization websites (2017)E-loyalty driven by website q…The Effect of Brand Equity and Perceived Value on Customer Revisit Intention: A Study in Quick-Service Restaurants in Vietnam (2016)The Effect of Brand Equity an…Are reward cards just a business deal? The role of calculative versus emotional card commitment in driving store loyalty (2016)Are reward cards just a busin…Repeated behaviour and destination loyalty (2015)Repeated behaviour and destin…Tourists’ Life Satisfaction at Home and Away (2014)Tourists’ Life Satisfaction a…Regional effects on customer satisfaction with restaurants (2013)Regional effects on customer …Direct versus indirect channels (2013)Direct versus indirect channe…Loyalty Measurement in Tourism: A Theoretical Reflection (2012)Loyalty Measurement in Touris…Exploring customers’ store loyalty using the means-end chain approach (2010)Exploring customers’ store lo…Subjective probability: A judgment of representativeness (1972)Availability: A heuristic for judging frequency and probability (1973)On the psychology of prediction. (1973)The Framing of Decisions and the Psychology of Choice (1981)Advances in prospect theory: Cumulative representation of uncertainty (1992)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Understanding Attitudes and Predicting Social Behavior (1980)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Risk, Ambiguity, and the Savage Axioms (1961)Exploration and Exploitation in Organizational Learning (1991)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Theory of games and economic behavior (2019)EQS : structural equations program manual (1989)Alternative Ways of Assessing Model Fit (1992)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research (1988)Epistemic Injustice (2007)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
  • 1988Prospect theory: An analysis of decision under risk32,475 cited
  • 1974Judgment under Uncertainty: Heuristics and Biases28,742 cited
  • 1975Judgment under Uncertainty: Heuristics and Biases22,647 cited
  • 1989Structural Equations with Latent Variables17,500 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1990Structural Model Evaluation and Modification: An Interval Estimation Approach7,390 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1988Status quo bias in decision making5,912 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1980THE CONCEPT OF A TOURIST AREA CYCLE OF EVOLUTION: IMPLICATIONS FOR MANAGEMENT OF RESOURCES4,552 cited
  • 2003An examination of the effects of motivation and satisfaction on destination loyalty: a structural model

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,379 cited
  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
  • Cited by

    • 2018Examining the relationship between tourist motivation and satisfaction by two competing methods186 cited
    • 2018Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism: A case of Jeju Island151 cited
    • 2015Repeated behaviour and destination loyalty150 cited
    • 2020Who will be your next customer: A machine learning approach to customer return visits in airline services68 cited
    • 2022Customer experience and commitment on eWOM and revisit intention: A case of Taladtongchom Thailand43 cited
    • 2016The Effect of Brand Equity and Perceived Value on Customer Revisit Intention: A Study in Quick-Service Restaurants in Vietnam38 cited
    • 2017E-loyalty driven by website quality: The case of destination marketing organization websites38 cited
    • 2013Regional effects on customer satisfaction with restaurants36 cited
    • 2016Are reward cards just a business deal? The role of calculative versus emotional card commitment in driving store loyalty35 cited
    • 2019Measuring Industrial Customer Satisfaction: The Case of the Natural Gas Market in Greece35 cited
    • 2012Loyalty Measurement in Tourism: A Theoretical Reflection33 cited
    • 2013Direct versus indirect channels32 cited
    • 2010Exploring customers’ store loyalty using the means-end chain approach31 cited
    • 2014Tourists’ Life Satisfaction at Home and Away28 cited
    • 2017Factors Influencing Consumer Intentions to Adopt Online Banking in Malaysia15 cited
    • 2018How does the Ambience of Cafe Affect the Revisit Intention Among its Patrons? A S on the Cafes in Ipoh, Perak15 cited