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The theory of repurchase decision-making (TRD): Identifying the critical factors in the post-purchase decision-making process
16 references·16 citing·32 second hopsampled
The theory of repurchase decision-making (TRD): Identifying the critical factors in the post-purchase decision-making process (2011)The theory of repurchase decision-making …The Theory of Planned Behavior (2012)The Theory of Planned BehaviorSatisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…The Psychology of Attitudes (1997)The Psychology of AttitudesQualitative Research Design: An Interactive Approach (1996)Qualitative Research Design: …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…The theory of planned behavior (1991)The theory of planned behaviorZero defections: quality comes to services. (1990)Zero defections: quality come…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…From Intentions to Actions: A Theory of Planned Behavior (1985)From Intentions to Actions: A…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis (2023)How to generate loyalty in mo…The gloom of the COVID-19 shock in the hospitality industry: A study of consumer risk perception and adaptive belief in the dark cloud of a pandemic (2020)The gloom of the COVID-19 sho…Sustainable Relationship Development between Hotel Company and Its Employees: Linking Job Embeddedness, Job Satisfaction, Self-Efficacy, Job Performance, Work Engagement, and Turnover (2020)Sustainable Relationship Deve…Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research (2020)Beyond good and bad: Challeng…Consumers’ Intention to Stay in Green Hotels in Australia: Theorization and Implications (2019)Consumers’ Intention to Stay …Towards green experiential loyalty (2018)Towards green experiential lo…The impact of positive emotional experiences on eWOM generation and loyalty (2018)The impact of positive emotio…Drivers of brand loyalty in the chain coffee shop industry (2018)Drivers of brand loyalty in t…A green step forward: Eliciting consumers' purchasing decisions regarding green hotel accommodation in Australia (2017)A green step forward: Eliciti…The role of authenticity in forming slow tourists' intentions: Developing an extended model of goal-directed behavior (2016)The role of authenticity in f…Examining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints (2016)Examining Chinese College Stu…Effect of environmental perceptions on bicycle travelers’ decision-making process: developing an extended model of goal-directed behavior (2016)Effect of environmental perce…Bike-traveling as a growing phenomenon: Role of attributes, value, satisfaction, desire, and gender in developing loyalty (2016)Bike-traveling as a growing p…Extending the theory of planned behaviour: testing the effects of authentic perception and environmental concerns on the slow-tourist decision-making process (2015)Extending the theory of plann…Customer retention in the eco-friendly hotel sector: examining the diverse processes of post-purchase decision-making (2015)Customer retention in the eco…Overseas travelers’ decision formation for airport-shopping behavior (2014)Overseas travelers’ decision …Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding Information Technology Usage: A Test of Competing Models (1995)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Coefficient Alpha and the Internal Structure of Tests (1951)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Determining Validity in Qualitative Inquiry (2000)Techniques to Identify Themes (2003)Understanding the science experiences of successful women of color: Science identity as an analytic lens (2007)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991The theory of planned behavior90,729 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985From Intentions to Actions: A Theory of Planned Behavior19,049 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1996Qualitative Research Design: An Interactive Approach11,576 cited
  • 1997The Psychology of Attitudes7,143 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 2012The Theory of Planned Behavior5,352 cited

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1992
Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations
3,813 cited

Cited by

  • 2016The role of authenticity in forming slow tourists' intentions: Developing an extended model of goal-directed behavior243 cited
  • 2016Examining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints214 cited
  • 2018The impact of positive emotional experiences on eWOM generation and loyalty196 cited
  • 2016Bike-traveling as a growing phenomenon: Role of attributes, value, satisfaction, desire, and gender in developing loyalty178 cited
  • 2020The gloom of the COVID-19 shock in the hospitality industry: A study of consumer risk perception and adaptive belief in the dark cloud of a pandemic176 cited
  • 2018Drivers of brand loyalty in the chain coffee shop industry164 cited
  • 2015Extending the theory of planned behaviour: testing the effects of authentic perception and environmental concerns on the slow-tourist decision-making process162 cited
  • 2020Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research157 cited
  • 2023How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis87 cited
  • 2019Consumers’ Intention to Stay in Green Hotels in Australia: Theorization and Implications84 cited
  • 2016Effect of environmental perceptions on bicycle travelers’ decision-making process: developing an extended model of goal-directed behavior81 cited
  • 2020Sustainable Relationship Development between Hotel Company and Its Employees: Linking Job Embeddedness, Job Satisfaction, Self-Efficacy, Job Performance, Work Engagement, and Turnover78 cited
  • 2018Towards green experiential loyalty73 cited
  • 2017A green step forward: Eliciting consumers' purchasing decisions regarding green hotel accommodation in Australia70 cited
  • 2015Customer retention in the eco-friendly hotel sector: examining the diverse processes of post-purchase decision-making57 cited
  • 2014Overseas travelers’ decision formation for airport-shopping behavior47 cited