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Self-Service Technologies and e-Services Risks in Social Commerce Era
16 references·16 citing·19 second hopsampled
Self-Service Technologies and e-Services Risks in Social Commerce Era (2015)Self-Service Technologies and e-Services …Advances in Consumer Research (2025)Advances in Consumer ResearchUser Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…The Psychology of Attitudes (1997)The Psychology of AttitudesUnderstanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…Personal Computing: Toward a Conceptual Model of Utilization1 (1991)Personal Computing: Toward a …User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Free Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…A study of normative and informational social influences upon individual judgment. (1955)A study of normative and info…Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust (2022)Increase hedonic products pur…What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention (2021)What Makes GO-JEK Go in Indon…The Sharing Economy: A Marketing Perspective (2020)The Sharing Economy: A Market…Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective (2020)Service Design and Citizen Sa…See now, act now: How to interact with customers to enhance social commerce engagement? (2020)See now, act now: How to inte…Role of perceived risk in online banking and its impact on behavioral intention: trust as a moderator (2020)Role of perceived risk in onl…What Makes Hosts Trust Airbnb? Antecedents of Hosts’ Trust toward Airbnb and Its Impact on Continuance Intention (2019)What Makes Hosts Trust Airbnb…The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms (2019)The Role of Ethical Perceptio…In Sharing Economy We Trust: Examining the Effect of Social and Technical Enablers on Millennials’ Trust in Sharing Commerce (2019)In Sharing Economy We Trust: …Adoption of mobile banking services (2019)Adoption of mobile banking se…Understanding forced adoption of self-service technology: the impacts of users’ psychological reactance (2018)Understanding forced adoption…Social commerce and the mobile platform: Payment and security perceptions of potential users (2018)Social commerce and the mobil…Who to Trust? Applying Trust to Social Commerce (2017)Who to Trust? Applying Trust …The applications of social commerce constructs (2016)The applications of social co…Ethical Environment in the Online Communities by Information Credibility: A Social Media Perspective (2016)Ethical Environment in the On…Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning (2015)Social interaction-based cons…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Self-efficacy mechanism in human agency. (1982)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The theory of planned behavior (1991)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)From Intentions to Actions: A Theory of Planned Behavior (1985)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997The Psychology of Attitudes7,143 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,417 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 1955A study of normative and informational social influences upon individual judgment.4,815 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1991Personal Computing: Toward a Conceptual Model of Utilization13,814 cited
  • Cited by

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    • 2019In Sharing Economy We Trust: Examining the Effect of Social and Technical Enablers on Millennials’ Trust in Sharing Commerce184 cited
    • 2020Role of perceived risk in online banking and its impact on behavioral intention: trust as a moderator164 cited
    • 2016The applications of social commerce constructs161 cited
    • 2017Who to Trust? Applying Trust to Social Commerce156 cited
    • 2016Ethical Environment in the Online Communities by Information Credibility: A Social Media Perspective148 cited
    • 2020Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective145 cited
    • 2019The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms143 cited
    • 2019Adoption of mobile banking services142 cited
    • 2021What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention142 cited
    • 2022Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust120 cited
    • 2018Social commerce and the mobile platform: Payment and security perceptions of potential users105 cited
    • 2018Understanding forced adoption of self-service technology: the impacts of users’ psychological reactance97 cited
    • 2020The Sharing Economy: A Marketing Perspective94 cited