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Introducing strategic quality management
6 references·16 citing·41 second hop
Introducing strategic quality management (1993)Introducing strategic quality managementThe New Productivity Challenge (2018)The New Productivity ChallengeShaping the Future: Business Design Through Information Technology. (1993)Shaping the Future: Business …The Deming Dimension (1992)The Deming DimensionThe Strategy Concept and Process: A Pragmatic Approach (1991)The Strategy Concept and Proc…Shaping the Future. Business Design through Information Technology (1991)Shaping the Future. Business …Customers drive corporations (1990)Customers drive corporationsEnhancing customer satisfaction through total quality management practices – an empirical examination (2017)Enhancing customer satisfacti…Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study (2015)Total quality management succ…Interrelationship between Total Quality Management and Six Sigma: A Review (2015)Interrelationship between Tot…Resource allocation for strategic quality management: a goal programming approach (2012)Resource allocation for strat…Dynamic benchmarking methodology for quality function deployment (2010)Dynamic benchmarking methodol…Application of the total quality management approach in a Spanish retailer: the case of Mercadona (2010)Application of the total qual…TQM, structural and strategic flexibility and performance: an empirical research study (2005)TQM, structural and strategic…The strategic impact and implementation of TQM (2002)The strategic impact and impl…The corporate strategic‐operational divide and TQM (2002)The corporate strategic‐opera…Developing strategic quality management: A research agenda (2002)Developing strategic quality …Strategic total quality management (1998)Strategic total quality manag…Strategic approaches, organizational design and quality management (1998)Strategic approaches, organiz…Adoption of strategic total quality management philosophies Multi‐criteria decision analysis model (1996)Adoption of strategic total q…Quality management in services: is the public sector keeping pace? (1995)Quality management in service…Environmental quality planning (1995)Environmental quality planningStrategic total quality management—transformation process overview (1994)Strategic total quality manag…Organization and environment (1967)Competing for the Future (1994)Organizational Structure and Performance in Dutch small Firms (2005)The Core Competence of the Corporation (2006)Why do organisational change programmes fail? (2014)Organizational design, quality management and competitive advantage in hotels (2016)Out of the Crisis (1982)Economics as an Elite Folk Science: The Suppression of Uncertainty (1994)Effects of Student Team Learning in Undergraduate Auditing Courses (1997)Rethinking Lean Service (2011)Service reliability assessment using failure mode and effect analysis (FMEA): survey and opportunity roadmap (1970)Quality without tears (1984)Strategic Management in Public and Private Organizations: Implications of Distinctive Contexts and Constraints (1985)Why Improving Quality Doesn't Improve Quality (or Whatever Happened to Marketing?) (1993)Why should local government show an interest in service quality? (1996)Development of a simplified approach based on the EFQM model and Six Sigma for the implementation of TQM principles in a university administration (2011)The Ultimate Resource (1981)Measuring corporate environmental performance (1998)Supply-Chain Management for Recoverable Manufacturing Systems (2000)Analyzing alternatives in reverse logistics for end-of-life computers: ANP and balanced scorecard approach (2005)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Total quality management as competitive advantage: A review and empirical study (1995)Customer lifetime value: investigating the factors affecting attitudinal and behavioural brand loyalty (2021)The impact of quality management practices on knowledge management processes: a study of a social security corporation in Jordan (2021)Total quality management (TQM) implementation in the Nigerian construction industry (2021)Principles of Marketing (1972)Reengineering the corporation: A manifesto for business revolution (1993)An empirical investigation of the association between quality management practices and organizational climate (1997)Quality cost management in the SMEs of Poland (2020)Measuring knowledge worker productivity (2004)THE RELATIONSHIP BETWEEN AN INNOVATION ORIENTATION AND COMPETITIVE STRATEGY (2010)The discipline of enterprise engineering (2013)A knowledge-based SWOT-analysis system as an instrument for strategic planning in small and medium sized enterprises (1999)The complex dynamics of high performance teams (1999)The Role of Positivity and Connectivity in the Performance of Business Teams (2004)Power and Trust: Critical Factors in the Adoption and Use of Electronic Data Interchange (1997)Examining the Technology Acceptance Model Using Physician Acceptance of Telemedicine Technology (1999)e-Commerce Metrics for Net-Enhanced Organizations: Assessing the Value of e-Commerce to Firm Performance in the Manufacturing Sector (2002)Business modelling for business redesign (1994)A systemic framework for the field of information systems (2001)Investigating the Value of Sociomaterialism in Conceptualizing IT Capability of a Firm (2012)
this work references cited by second hop

References

  • 1993Shaping the Future: Business Design Through Information Technology.736 cited
  • 1991The Strategy Concept and Process: A Pragmatic Approach490 cited
  • 2018The New Productivity Challenge375 cited
  • 1990Customers drive corporations220 cited
  • 1992The Deming Dimension122 cited
  • 1991Shaping the Future. Business Design through Information Technology114 cited

Cited by

  • 1998Strategic approaches, organizational design and quality management75 cited
  • 1995Quality management in services: is the public sector keeping pace?56 cited
  • 1998Strategic total quality management50 cited
  • 2017Enhancing customer satisfaction through total quality management practices – an empirical examination39 cited
  • 2005TQM, structural and strategic flexibility and performance: an empirical research study37 cited
  • 1996Adoption of strategic total quality management philosophies Multi‐criteria decision analysis model36 cited
  • 2015Interrelationship between Total Quality Management and Six Sigma: A Review33 cited
  • 2012Resource allocation for strategic quality management: a goal programming approach30 cited
  • 2002The corporate strategic‐operational divide and TQM

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28 cited
  • 2002The strategic impact and implementation of TQM27 cited
  • 1995Environmental quality planning26 cited
  • 2010Application of the total quality management approach in a Spanish retailer: the case of Mercadona25 cited
  • 1994Strategic total quality management—transformation process overview25 cited
  • 2010Dynamic benchmarking methodology for quality function deployment21 cited
  • 2002Developing strategic quality management: A research agenda19 cited
  • 2015Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study16 cited