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Wine on the Web – Online-Weinhandel
16 references·0 citing·44 second hop
Wine on the Web – Online-Weinhandel (2010)Wine on the Web – Online-WeinhandelSegmenting cyberspace: a customer typology for the internet (2007)Segmenting cyberspace: a cust…Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange (2006)Browsers or Buyers in Cybersp…E-S-QUAL (2004)E-S-QUALTypology of online shoppers (2003)Typology of online shopperseTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream (2003)Buying, Searching, or Browsin…A typology of online shoppers based on shopping motivations (2003)A typology of online shoppers…Toward a Typology of Internet Users and Online Privacy Concerns (2002)Toward a Typology of Internet…Internet Business Models and Strategies: Text and Cases (2002)Internet Business Models and …Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)The Impact of Technology on t…Technology Infusion in Service Encounters (2000)Technology Infusion in Servic…The Internet Shopper (1999)The Internet ShopperInteractive Functions and Their Impacts on the Appeal of Internet Presence Sites (1998)Interactive Functions and The…Profiling User Responses to Commercial Websites (1997)Profiling User Responses to C…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Hedonic shopping motivations (2003)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies (2015)Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)Evolving to a New Dominant Logic for Marketing (2003)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Modeling Purchase Behavior at an E-Commerce Web Site: A Task-Completion Approach (2004)Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage (2013)How do product recommendations affect impulse buying? An empirical study on WeChat social commerce (2018)The Behavioral Consequences of Service Quality (1996)Technology Readiness Index (Tri) (2000)Understanding Service Convenience (2002)Satisfaction: a behavioral perspective on the consumer (2010)Why Do People Shop? (1972)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Development of a scale to measure the perceived benefits and risks of online shopping (2006)Customer Experience Management in Retailing: Understanding the Buying Process (2009)Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2012)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)E‐service quality: a model of virtual service quality dimensions (2003)Corporate Social Responsibility and Marketing: An Integrative Framework (2004)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)An Updated and Streamlined Technology Readiness Index (2014)Understanding Customer Experience Throughout the Customer Journey (2016)Business Model Innovation (2013)Unlocking the Hidden Value of Concepts: A Cognitive Approach to Business Model Innovation (2015)Business models and business model innovation: Between wicked and paradigmatic problems (2017)Customer perceptions of e‐service quality in online shopping (2005)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)From e-commerce to social commerce: A close look at design features (2012)Consumer trust, perceived security and privacy policy (2006)Age differences in mobile service perceptions: comparison of Generation Y and baby boomers (2008)Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? (2018)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2004E-S-QUAL3,962 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda1,795 cited
  • 2000Technology Infusion in Service Encounters1,551 cited
  • 2003A typology of online shoppers based on shopping motivations1,019 cited
  • 1999The Internet Shopper964 cited
  • 2002Internet Business Models and Strategies: Text and Cases805 cited
  • 2003Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream744 cited
  • 1998Interactive Functions and Their Impacts on the Appeal of Internet Presence Sites519 cited
  • 2006Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange508 cited
  • 1997Profiling User Responses to Commercial Websites458 cited
  • 2002Toward a Typology of Internet Users and Online Privacy Concerns356 cited

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  • 2003Typology of online shoppers285 cited
  • 2007Segmenting cyberspace: a customer typology for the internet216 cited
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