References

• 1984Case Study Research: Design and Methods81,948 cited
• 1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.29,249 cited
• 2017The Discovery of Grounded Theory25,772 cited
• 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
• 1991The fifth discipline, the art and practice of the learning organization20,050 cited
• 1992Basics of Qualitative Research17,850 cited
• 1975the delphi method: techniques and applications5,224 cited
• 1976The Delphi Method: Techniques and Applications2,228 cited
• 1984Strategic Management and Marketing in the Service Sector1,667 cited
• 1996Supply Chain Management: Relationships, Chains and Networks1,067 cited
• 1985Management control in an area of the NCB: Rationales of accounting practices in a public enterprise274 cited
• 1993Imaginization: the art of creative management261 cited
• 1999Covert leadership: notes on managing professionals. Knowledge workers respond to inspiration, not supervision.250 cited
• 1984Action Learning: A Holographic Metaphor for Guiding Social Change241 cited
• 1999Better construction briefing174 cited