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Innovation Strategy, Process and Performance in the Commercial Banking Industry
16 references·11 citing·41 second hop
Innovation Strategy, Process and Performance in the Commercial Banking Industry (2003)Innovation Strategy, Process and Performa…Services Marketing: People, Technology, Strategy (2004)Services Marketing: People, T…Managing radical innovation: an overview of emergent strategy issues (2002)Managing radical innovation: …The Incumbent's Curse? Incumbency, Size, and Radical Product Innovation (2000)The Incumbent's Curse? Incumb…An Examination of Organizational Factors Influencing New Product Success in Internal and Alliance-Based Processes (2000)An Examination of Organizatio…New service development: a review of the literature and annotated bibliography (1998)New service development: a re…PDMA Success Measurement Project: Recommended Measures for Product Development Success and Failure (1996)PDMA Success Measurement Proj…Organizing for Effective New Product Development: The Moderating Role of Product Innovativeness (1995)Organizing for Effective New …Determinants of New Product Performance: A Review and Meta‐Analysis (1994)Determinants of New Product P…The Impact of Product Innovativeness on Performance (1991)The Impact of Product Innovat…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Services Marketing: People, Technology, Strategy (1984)Services Marketing: People, T…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Organizational Strategy, Structure, and Process (1978)Organizational Strategy, Stru…Organizational Strategy, Structure, and Process (1978)Organizational Strategy, Stru…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…Board culture and bank innovation: Evidence from China (2022)Board culture and bank innova…PAYMENT INNOVATIONS IN POLAND: A NEW APPROACH OF THE BANKING SECTOR TO INTRODUCING PAYMENT SOLUTIONS (2016)PAYMENT INNOVATIONS IN POLAND…Knowledge Searching, Integrating and Performing: Always a Tuned Trio for Innovation? (2016)Knowledge Searching, Integrat…Moving Beyond the Stage Gate Models for Service Innovation: The Trend and the Future (2014)Moving Beyond the Stage Gate …New service development in India's business‐to‐business financial services sector (2012)New service development in In…Exploring cross‐national differences in service innovation process and strategy in developing and developed nations (2011)Exploring cross‐national diff…Antecedents and Consequences of Reflexivity in New Product Idea Screening* (2011)Antecedents and Consequences …Does service innovation process differ across cultures? (2010)Does service innovation proce…Theoretical lenses and domain definitions in innovation research (2009)Theoretical lenses and domain…New Service Development Process (2007)New Service Development Proce…Product innovation and consumer choice in the UK financial services industry (2006)Product innovation and consum…An Investigation into the New Product Process: Steps, Deficiencies, and Impact (1986)New Products: What Separates Winners from Losers? (1987)Determinants of Financial Performance: A Meta-Analysis (1990)Benchmarking the Firm's Critical Success Factors in New Product Development (1995)Why Some New Products are More Successful than Others (2001)Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research (2002)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Institutions, Institutional Change and Economic Performance (1990)Institutions, Institutional Change and Economic Performance (1991)The Acquisition and Utilization of Information in New Product Alliances: A Strength-of-Ties Perspective (2001)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Innovation and firm growth: Does firm age play a role? (2015)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)An Evolutionary Theory of Economic Change. (1983)Capitalism, Socialism and Democracy (1997)Organizational antecedents of second‐order competences (2008)Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration (2012)From market fixing to market-creating: a new framework for innovation policy (2016)American Economic Review (2019)Consumer responses to compensation, speed of recovery and apology after a service failure (2004)Understanding Organization-Customer Links in Service Settings (2005)Managing brands and customer engagement in online brand communities (2013)The Effect of a Market Orientation on Business Profitability (1990)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance (1996)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Toward a Model of Organizations as Interpretation Systems (1984)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)
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References

  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1978Organizational Strategy, Structure, and Process7,485 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 1978Organizational Strategy, Structure, and Process4,527 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1994Determinants of New Product Performance: A Review and Meta‐Analysis1,359 cited
  • 2000The Incumbent's Curse? Incumbency, Size, and Radical Product Innovation1,326 cited
  • 1984Services Marketing: People, Technology, Strategy1,058 cited
  • 2000An Examination of Organizational Factors Influencing New Product Success in Internal and Alliance-Based Processes1,023 cited
  • 1995Organizing for Effective New Product Development: The Moderating Role of Product Innovativeness979 cited
  • 1996PDMA Success Measurement Project: Recommended Measures for Product Development Success and Failure854 cited
  • 1991The Impact of Product Innovativeness on Performance820 cited
  • 1998New service development: a review of the literature and annotated bibliography736 cited
  • 2002

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Managing radical innovation: an overview of emergent strategy issues
692 cited
  • 2004Services Marketing: People, Technology, Strategy685 cited
  • Cited by

    • 2016Knowledge Searching, Integrating and Performing: Always a Tuned Trio for Innovation?90 cited
    • 2011Antecedents and Consequences of Reflexivity in New Product Idea Screening*83 cited
    • 2009Theoretical lenses and domain definitions in innovation research71 cited
    • 2012New service development in India's business‐to‐business financial services sector31 cited
    • 2011Exploring cross‐national differences in service innovation process and strategy in developing and developed nations31 cited
    • 2007New Service Development Process27 cited
    • 2006Product innovation and consumer choice in the UK financial services industry23 cited
    • 2010Does service innovation process differ across cultures?19 cited
    • 2022Board culture and bank innovation: Evidence from China18 cited
    • 2016PAYMENT INNOVATIONS IN POLAND: A NEW APPROACH OF THE BANKING SECTOR TO INTRODUCING PAYMENT SOLUTIONS16 cited
    • 2014Moving Beyond the Stage Gate Models for Service Innovation: The Trend and the Future10 cited