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The role of service innovation in the market orientation—new service performance linkage
16 references·16 citing·38 second hopsampled
The role of service innovation in the market orientation—new service performance linkage (2012)The role of service innovation in the mar…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Mail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Exploitation, Exploration, an…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…STRATEGY IN EMERGING ECONOMIES. (2000)STRATEGY IN EMERGING ECONOMIE…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation (2022)Artificial intelligence (AI)-…The impact of service innovation on firm performance: a meta-analysis (2020)The impact of service innovat…Identification of the factors that influence service innovation in manufacturing enterprises by using the fuzzy DEMATEL method (2020)Identification of the factors…An environmental perspective extends market orientation: Green innovation sustainability (2020)An environmental perspective …The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers (2019)The role of customer knowledg…Service innovation, corporate reputation and word-of-mouth in the banking sector (2019)Service innovation, corporate…The influence of inbound open innovation on ambidexterity performance: Does it pay to source knowledge from supply chain stakeholders? (2018)The influence of inbound open…Linking green market orientation and performance: Antecedents and processes (2018)Linking green market orientat…Knowledge from customer, for customer or about customer: which triggers innovation capability the most? (2017)Knowledge from customer, for …Exploring market orientation, innovation, and financial performance in agricultural value chains in emerging economies (2017)Exploring market orientation,…Customer involvement capability and service firm performance: The mediating role of innovation (2017)Customer involvement capabili…Performance implications of information-value offering in e-service systems: Examining the resource-based perspective and innovation strategy (2016)Performance implications of i…Measuring the impact of soft and hard quality practices on service innovation and organisational performance (2016)Measuring the impact of soft …Effects of open innovation and knowledge-based dynamic capabilities on radical innovation: An empirical study (2016)Effects of open innovation an…Effective product-service systems: A value-based framework (2016)Effective product-service sys…Becoming an ambidextrous hotel: The role of customer orientation (2014)Becoming an ambidextrous hote…Organizational Strategy, Structure, and Process (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Market Orientation: Antecedents and Consequences (1993)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural Equations with Latent Variables. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 2003Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited4,379 cited
  • 1990The Effect of a Market Orientation on Business Profitability4,254 cited
  • 1993

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Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis
3,864 cited
  • 2000STRATEGY IN EMERGING ECONOMIES.3,835 cited
  • Cited by

    • 2018The influence of inbound open innovation on ambidexterity performance: Does it pay to source knowledge from supply chain stakeholders?210 cited
    • 2019Service innovation, corporate reputation and word-of-mouth in the banking sector207 cited
    • 2017Exploring market orientation, innovation, and financial performance in agricultural value chains in emerging economies202 cited
    • 2022Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation174 cited
    • 2017Customer involvement capability and service firm performance: The mediating role of innovation142 cited
    • 2017Knowledge from customer, for customer or about customer: which triggers innovation capability the most?138 cited
    • 2020Identification of the factors that influence service innovation in manufacturing enterprises by using the fuzzy DEMATEL method137 cited
    • 2016Effects of open innovation and knowledge-based dynamic capabilities on radical innovation: An empirical study129 cited
    • 2018Linking green market orientation and performance: Antecedents and processes127 cited
    • 2020The impact of service innovation on firm performance: a meta-analysis125 cited
    • 2019The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers117 cited
    • 2020An environmental perspective extends market orientation: Green innovation sustainability113 cited
    • 2016Performance implications of information-value offering in e-service systems: Examining the resource-based perspective and innovation strategy101 cited
    • 2016Effective product-service systems: A value-based framework86 cited
    • 2014Becoming an ambidextrous hotel: The role of customer orientation86 cited
    • 2016Measuring the impact of soft and hard quality practices on service innovation and organisational performance84 cited