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Satisfaction and Loyalty From Shopping Mall Experience and Brand Personality

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References

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1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
2010Satisfaction: a behavioral perspective on the consumer6,042 cited
1970Information and Consumer Behavior5,796 cited
1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
1997Dimensions of Brand Personality5,056 cited
2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,414 cited
1973Free Competition and the Optimal Amount of Fraud3,943 cited
1982Self-Concept in Consumer Behavior: A Critical Review3,659 cited
2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
1999The experience economy: work is theatre & every business a stage2,681 cited
1988Models of Consumer Satisfaction Formation: An Extension

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2,237 cited

1986Strategic Brand Concept-Image Management2,198 cited

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