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People resistance in TQM implementation: a qualitative study on Malaysian universities
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People resistance in TQM implementation: a qualitative study on Malaysian universities (2007)People resistance in TQM implementation: …Research Methods for Business Students (3rd edition) (2003)Research Methods for Business…Integrated management systems: a model based on a total quality approach (2001)Integrated management systems…Quality: a critical introduction (1999)Quality: a critical introduct…The adoption of ISO 9000 and total quality management in Malaysia (1996)The adoption of ISO 9000 and …Beyond the Wall of Resistance: Unconventional Strategies that Build Support for Change (1995)Beyond the Wall of Resistance…The introduction of Total Quality Management at Oregon State University (1993)The introduction of Total Qua…Organizational culture and leadership (1993)Organizational culture and le…Strategies for Planned Change. (1978)Strategies for Planned Change.Integration of quality and environmental management systems (1998)Integrated management systems in Indian manufacturing organizations (2010)Meta‐management of integration of management systems (2010)Sustainability and Quality Management in the Italian Luxury Furniture Sector: A Circular Economy Perspective (2019)Institutionalized Resistance To Asynchronous Learning Networks (1998)Antecedentes de la resistencia al cambio: factores individuales y contextuales (2011)Managing Problem-based Learning: Challenges and Solutions for Educational Practice (2015)Quality and assessment in context: a brief review (2006)Senge's many faces: problem or opportunity? (2007)Quality in higher education (2008)The measurement of guanxi: Introducing the GRX scale (2010)Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector (2011)The Relevance of Stakeholder Theory and Social Capital Theory in the Context of CSR in SMEs: An Australian Perspective (2012)A Self-assessment of Higher Education Institutions from the Perspective of the EFQM Excellence Model (2007)Developing the education system in the Sultanate of Oman through implementing total quality management- the Ministry of Education Central headquarters- a case study (2007)Quality Management Practices in Kenyan Educational Institutions: The Case of the University of Nairobi (2007)Influence of ISO 9000 certification on the progress of Spanish industry towards TQM (2001)Total quality management and ISO 9000 applications in Turkey (2001)Impact of ISO 9000 registration on company performance (2004)Factors Affecting the Use of Market Research Information: A Path Analysis (1982)From CSR1 to CSR2 (1994)A Multilevel Model of Resistance to Information Technology Implementation1 (2005)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)The Commitment-Trust Theory of Relationship Marketing (1994)
this work references cited by second hop

References

  • 1993Organizational culture and leadership16,462 cited
  • 1978Strategies for Planned Change.603 cited
  • 2003Research Methods for Business Students (3rd edition)567 cited
  • 1999Quality: a critical introduction114 cited
  • 2001Integrated management systems: a model based on a total quality approach82 cited
  • 1996The adoption of ISO 9000 and total quality management in Malaysia78 cited
  • 1995Beyond the Wall of Resistance: Unconventional Strategies that Build Support for Change71 cited
  • 1993The introduction of Total Quality Management at Oregon State University47 cited

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