Article1981

Performance as a moderator of the job satisfaction-turnover relationship.

77 citations0/0 files storedJournal of Applied Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Healthcare Education and Workforce Issues

Abstract

Abstract : This study examines the effects of job satisfaction and rated job performance on voluntary turnover among a sample of 295 hospital employees. Measures of job satisfaction were obtained from the sample, independent performance ratings by their superiors were obtained from company records, and voluntary turnover data were collected one year after questionnaire administration. Using subgroup analysis and moderated regression, it was found that employee performance ratings significantly moderated the job satisfaction - turnover relationship. Results suggest that satisfaction level represents a greater influence on staying for low performers than for high performers. Implications for theory and research on employee turnover and implications for management are discussed. (Author)

Citations in this library

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References

1971Employee reactions to job characteristics.1979Review and conceptual analysis of the employee turnover process.1977Organizational Commitment and Turnover: A Prediction Study 1979Employee turnover: An empirical and methodological assessment

Cited by

2003Job Satisfaction, Marital Satisfaction and the Quality of Life: A Review and a Preview 1991The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force 1992The Moderating Effect of Sales Force Performance on Relationships Involving Antecedents of Turnover 1989Exploring salesperson turnover: A causal model 2008The Concept of Salesperson Replacement Value: A Sales Force Turnover Management Tool 1988Job performance as a moderator of the satisfaction — turnover intention relation: An empirical contrast of two perspectives 2010A critical review of employee turnover model (1938- 2009) and development in perspective of performance.1996Predicting employee turnover from performance, satisfaction, and leader-member exchange

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