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Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream
15 references·16 citing·45 second hop
Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream (2003)Buying, Searching, or Browsing: Different…On the Depth and Dynamics of Online Search Behavior (2004)On the Depth and Dynamics of …Dynamic Conversion Behavior at E-Commerce Sites (2004)Dynamic Conversion Behavior a…When Web Pages Influence Choice: Effects of Visual Primes on Experts and Novices (2002)When Web Pages Influence Choi…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)Frictionless Commerce? A Comp…The Influence of Display Characteristics on Visual Exploratory Search Behavior (1998)The Influence of Display Char…Reducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Reducing Buyer Search Costs: …Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…The dark side of the gift (1993)The dark side of the giftA Profile of Browsers in Regional Shopping Malls (1987)A Profile of Browsers in Regi…Consumer Search: An Extended Framework (1986)Consumer Search: An Extended …The Effects of Product Class Knowledge on Information Search Behavior (1985)The Effects of Product Class …Experience seeking: A subjectivist perspective of consumption (1984)Experience seeking: A subject…Marketing Theory: The Philosophy of Marketing Science (1983)Marketing Theory: The Philoso…Pandemics and marketing: insights, impacts, and research opportunities (2021)Pandemics and marketing: insi…Online purchase intention in Chinese social commerce platforms: Being emotional or rational? (2021)Online purchase intention in …Path to Purpose? How Online Customer Journeys Differ for Hedonic Versus Utilitarian Purchases (2020)Path to Purpose? How Online C…How do product recommendations affect impulse buying? An empirical study on WeChat social commerce (2018)How do product recommendation…Crumbs of the Cookie: User Profiling in Customer-Base Analysis and Behavioral Targeting (2016)Crumbs of the Cookie: User Pr…A consumer typology based on e-service quality and e-satisfaction (2014)A consumer typology based on …Shopping online without thinking: being emotional or rational? (2013)Shopping online without think…Shopping and Word-of-Mouth Intentions on Social Media (2013)Shopping and Word-of-Mouth In…Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage (2013)Can we get from liking to buy…Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model (2012)Customer loyalty to a commerc…Cross‐national differences in e‐WOM influence (2012)Cross‐national differences in…Modeling Consumer Purchasing Behavior in Social Shopping Communities with Clickstream Data (2011)Modeling Consumer Purchasing …Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing (2009)Click Here for Internet Insig…A Viral Branching Model for Predicting the Spread of Electronic Word-of-Mouth (2009)A Viral Branching Model for P…Modeling Purchase Behavior at an E-Commerce Web Site: A Task-Completion Approach (2004)Modeling Purchase Behavior at…Choice and the Internet: From Clickstream to Research Stream (2002)Choice and the Internet: From…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Dimensions of Consumer Expertise (1987)The Adaptive Decision Maker (1993)The Adaptive Decision Maker (1994)Online Peer and Editorial Recommendations, Trust, and Choice in Virtual Markets (2005)What's Advertising Content Worth? 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(1988)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites (2001)Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Price and Advertising Signals of Product Quality (1986)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Why Do People Shop? (1972)An Information Processing Theory of Consumer Choice (1979)A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Continuum of Impression Formation, from Category-Based to Individuating Processes: Influences of Information and Motivation on Attention and Interpretation (1990)
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References

  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
  • 2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers2,478 cited
  • 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces2,255 cited
  • 1985The Effects of Product Class Knowledge on Information Search Behavior1,994 cited
  • 1986Consumer Search: An Extended Framework1,025 cited
  • 2002When Web Pages Influence Choice: Effects of Visual Primes on Experts and Novices557 cited
  • 2004Dynamic Conversion Behavior at E-Commerce Sites520 cited
  • 2004On the Depth and Dynamics of Online Search Behavior519 cited
  • 1998The Influence of Display Characteristics on Visual Exploratory Search Behavior499 cited
  • 1984Experience seeking: A subjectivist perspective of consumption320 cited
  • 1983Marketing Theory: The Philosophy of Marketing Science282 cited
  • 1993The dark side of the gift281 cited
  • 1987A Profile of Browsers in Regional Shopping Malls

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172 cited

Cited by

  • 2018How do product recommendations affect impulse buying? An empirical study on WeChat social commerce370 cited
  • 2013Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage309 cited
  • 2004Modeling Purchase Behavior at an E-Commerce Web Site: A Task-Completion Approach284 cited
  • 2011Modeling Consumer Purchasing Behavior in Social Shopping Communities with Clickstream Data277 cited
  • 2013Shopping and Word-of-Mouth Intentions on Social Media265 cited
  • 2012Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model263 cited
  • 2021Online purchase intention in Chinese social commerce platforms: Being emotional or rational?249 cited
  • 2009Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing242 cited
  • 2009A Viral Branching Model for Predicting the Spread of Electronic Word-of-Mouth220 cited
  • 2016Crumbs of the Cookie: User Profiling in Customer-Base Analysis and Behavioral Targeting165 cited
  • 2014A consumer typology based on e-service quality and e-satisfaction164 cited
  • 2020Path to Purpose? How Online Customer Journeys Differ for Hedonic Versus Utilitarian Purchases164 cited
  • 2013Shopping online without thinking: being emotional or rational?162 cited
  • 2012Cross‐national differences in e‐WOM influence156 cited
  • 2002Choice and the Internet: From Clickstream to Research Stream153 cited
  • 2021Pandemics and marketing: insights, impacts, and research opportunities147 cited