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Modeling store loyalty: perceived value in market orientation practice
16 references·16 citing·43 second hopsampled
Modeling store loyalty: perceived value in market orientation practice (2006)Modeling store loyalty: perceived value i…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Customer satisfaction with services: putting perceived value into the equation (2000)Customer satisfaction with se…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Research methods for business: A skill building approach (1993)Research methods for business…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…The use of lisrel in validating marketing constructs (1991)The use of lisrel in validati…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Focus Groups: Theory and Practice (1990)Focus Groups: Theory and Prac…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…Classifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…A Coefficient of Agreement for Nominal Scales (1960)A Coefficient of Agreement fo…Exploring the use of content analysis methodology in consumer research (2020)Exploring the use of content …FsQCA versus regression: The context of customer engagement (2019)FsQCA versus regression: The …Patient participatory behaviours in healthcare service delivery (2017)Patient participatory behavio…Evaluating individual level antecedents and consequences of social media use in Ghana (2017)Evaluating individual level a…Predictors of customer loyalty in the Pakistani banking industry: a moderated-mediation study (2016)Predictors of customer loyalt…Market orientation and service innovation on customer perceived value (2016)Market orientation and servic…Market orientation, entrepreneurial orientation and business performance among small retailers (2015)Market orientation, entrepren…How Do Price Perceptions of Different Brand Types Affect Shopping Value and Store Loyalty? (2015)How Do Price Perceptions of D…Developing an integrated vision of customer value (2013)Developing an integrated visi…Antecedents of loyalty toward rural hospitality enterprises: The moderating effect of the customer's previous experience (2013)Antecedents of loyalty toward…The Effects of Green Image of Retailers on Shopping Value and Store Loyalty (2012)The Effects of Green Image of…Sponsorship and CSR: is there a link? A conceptual framework (2011)Sponsorship and CSR: is there…The effects of 2-tier store brands’ perceived quality, perceived value, brand knowledge, and attitude on store loyalty (2010)The effects of 2-tier store b…Hotel Restaurant Dining: The Relationship between Perceived Value and Intention to Purchase (2010)Hotel Restaurant Dining: The …Perceived value, customer attitude and loyalty in retailing (2008)Perceived value, customer att…An examination of the relationships among market orientation, innovation resources, reputational resources, and company performance in the transitional economy of Slovenia (2007)An examination of the relatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Organizational Strategy, Structure, and Process (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Market Orientation: Antecedents and Consequences (1993)The Capabilities of Market-Driven Organizations (1994)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)How destination image and evaluative factors affect behavioral intentions? (2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Service‐Orientated Approach to Marketing of Services (1978)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)A Systems Approach to Conduct an Effective Literature Review in Support of Information Systems Research (2006)Consensus measurement in Delphi studies (2012)Predicting green product consumption using theory of planned behavior and reasoned action (2015)The Measurement of Observer Agreement for Categorical Data (1977)Schedule for Affective Disorders and Schizophrenia for School-Age Children-Present and Lifetime Version (K-SADS-PL): Initial Reliability and Validity Data (1997)Interrater reliability: the kappa statistic (2012)
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References

  • 1960A Coefficient of Agreement for Nominal Scales42,335 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1993Research methods for business: A skill building approach16,985 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1984A Service Quality Model and its Marketing Implications6,560 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1990Focus Groups: Theory and Practice3,958 cited
  • 1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis3,864 cited
  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
  • 1991The use of lisrel in validating marketing constructs1,864 cited
  • 2000Customer satisfaction with services: putting perceived value into the equation

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1,832 cited
  • 1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis1,823 cited
  • Cited by

    • 2019FsQCA versus regression: The context of customer engagement186 cited
    • 2015Market orientation, entrepreneurial orientation and business performance among small retailers132 cited
    • 2008Perceived value, customer attitude and loyalty in retailing104 cited
    • 2011Sponsorship and CSR: is there a link? A conceptual framework88 cited
    • 2020Exploring the use of content analysis methodology in consumer research84 cited
    • 2010Hotel Restaurant Dining: The Relationship between Perceived Value and Intention to Purchase83 cited
    • 2013Antecedents of loyalty toward rural hospitality enterprises: The moderating effect of the customer's previous experience80 cited
    • 2013Developing an integrated vision of customer value71 cited
    • 2017Evaluating individual level antecedents and consequences of social media use in Ghana70 cited
    • 2015How Do Price Perceptions of Different Brand Types Affect Shopping Value and Store Loyalty?63 cited
    • 2017Patient participatory behaviours in healthcare service delivery63 cited
    • 2016Predictors of customer loyalty in the Pakistani banking industry: a moderated-mediation study60 cited
    • 2007An examination of the relationships among market orientation, innovation resources, reputational resources, and company performance in the transitional economy of Slovenia59 cited
    • 2012The Effects of Green Image of Retailers on Shopping Value and Store Loyalty46 cited
    • 2010The effects of 2-tier store brands’ perceived quality, perceived value, brand knowledge, and attitude on store loyalty45 cited
    • 2016Market orientation and service innovation on customer perceived value43 cited