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CSR as crisis risk: expanding how we conceptualize the relationship
16 references·16 citing·47 second hopsampled
CSR as crisis risk: expanding how we conceptualize the relationship (2015)CSR as crisis risk: expanding how we conc…Keeping up Appearances (2013)Keeping up AppearancesUnderstanding Attributions of Corporate Social Irresponsibility (2012)Understanding Attributions of…The Drivers of Greenwashing (2011)The Drivers of GreenwashingThe Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)The Business Case for Corpora…Communication Power (2009)Communication PowerCorporate social reporting and reputation risk management (2008)Corporate social reporting an…A Political Mediation Model of Corporate Response to Social Movement Activism (2008)A Political Mediation Model o…Social Accountability and Corporate Greenwashing (2003)Social Accountability and Cor…Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Opportunity Platforms and Safety Nets: Corporate Citizenship and Reputational Risk (2000)Opportunity Platforms and Saf…Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations (2000)Impact of Product-Harm Crises…Consumer Response to Negative Publicity: The Moderating Role of Commitment (2000)Consumer Response to Negative…Corporate Social Responsibility (1999)Corporate Social Responsibili…Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Toward a Theory of Stakeholde…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …Crisis Management: Planning for the Inevitable (1989)Crisis Management: Planning f…Different shades of green deception. Greenwashing’s adverse effects on corporate image and credibility (2024)Different shades of green dec…Environmental, social and governance impact on financial performance: evidence from the Levant countries (2022)Environmental, social and gov…Corporate Social Responsibility and Social Capital: Journey of Community Engagement toward Community Empowerment Program in Developing Country (2022)Corporate Social Responsibili…Corporate social irresponsibility: What we know and what we need to know (2022)Corporate social irresponsibi…Corporate social irresponsibility and consumer punishment: A systematic review and research agenda (2022)Corporate social irresponsibi…The “Six Ws” of sustainable development risks (2021)The “Six Ws” of sustainable d…Rural hotel resilience during COVID-19: the crucial role of CSR (2021)Rural hotel resilience during…Consistency or Hypocrisy? The Impact of Internal Corporate Social Responsibility on Employee Behavior: A Moderated Mediation Model (2021)Consistency or Hypocrisy? The…Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication (2021)Breaking the Sound of Silence…The association spillover mechanism of CSR crises: evidence from the Uber case (2020)The association spillover mec…Does the CSR Message Matter? Untangling the Relationship Between Corporate–Nonprofit Partnerships, Created Fit Messages, and Activist Evaluations (2020)Does the CSR Message Matter? …CSR permanency, family ownership, and firm value: Evidence from emerging economies (2020)CSR permanency, family owners…The effect of CSR expectancy violation: value from expectancy violation theory and confirmation bias (2019)The effect of CSR expectancy …Does the perception of incongruence hurt more? Customers’ responses to CSR crises affecting the main reputation dimension of a company (2019)Does the perception of incong…Antagonistic framing of sustainability by energy suppliers (2019)Antagonistic framing of susta…The buffering effects of CSR reputation in times of product-harm crisis (2018)The buffering effects of CSR …A Three-Dimensional Conceptual Model of Corporate Performance (1979)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Social Responsibility of Business Is to Increase Its Profits (2007)What We Know and Don’t Know About Corporate Social Responsibility (2012)A literature and practice review to develop sustainable business model archetypes (2013)Carroll’s pyramid of CSR: taking another look (2016)Responsive Regulation (1992)Responsive regulation: transcending the deregulation debate (1992)Introduction (2002)Corporate Social Responsibility: A Process Model of Sensemaking (2008)A Systematic Review of the Corporate Reputation Literature: Definition, Measurement, and Theory (2010)The Harm of Symbolic Actions and Green-Washing: Corporate Actions and Communications on Environmental Performance and Their Financial Implications (2011)Possessions and the Extended Self (1988)The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Corporate social responsibility and access to finance (2013)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context (2005)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Tried and tested: The impact of online hotel reviews on consumer consideration (2008)Determinants of corporate borrowing (1977)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation (2010)External Control of Organizations: Resource Dependence Perspective (2011)Does it pay to be really good? addressing the shape of the relationship between social and financial performance (2012)Do ESG Controversies Matter for Firm Value? Evidence from International Data (2016)Motivation and Personality (1997)How corporate social responsibility is defined: an analysis of 37 definitions (2006)“Implicit” and “Explicit” CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility (2008)Strategic management a stakeholder approach (2010)Conceptualizing the circular economy: An analysis of 114 definitions (2017)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)Corporate Stakeholders and Corporate Finance (1987)Building Strong Brands (1995)Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing (2011)The Means and End of Greenwash (2015)Why is Corporate Virtue in the Eye of The Beholder? The Case of ESG Ratings (2021)Creativity and tourism (2011)Networks of outrage and hope: social movements in the internet age (2013)The Logic of Connective Action: Digital Media and the Personalization of Contentious Politics (2016)
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References

  • 1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts9,467 cited
  • 1999Corporate Social Responsibility6,435 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 2010The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice3,932 cited
  • 2011The Drivers of Greenwashing3,417 cited
  • 2009Communication Power2,630 cited
  • 2003Social Accountability and Corporate Greenwashing1,371 cited
  • 2000Opportunity Platforms and Safety Nets: Corporate Citizenship and Reputational Risk1,192 cited
  • 2000Consumer Response to Negative Publicity: The Moderating Role of Commitment1,056 cited
  • 2000Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations982 cited
  • 2008Corporate social reporting and reputation risk management865 cited
  • 1989Crisis Management: Planning for the Inevitable797 cited
  • 2012Understanding Attributions of Corporate Social Irresponsibility711 cited
  • 2008A Political Mediation Model of Corporate Response to Social Movement Activism

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682 cited
  • 2013Keeping up Appearances616 cited
  • Cited by

    • 2022Environmental, social and governance impact on financial performance: evidence from the Levant countries142 cited
    • 2019The effect of CSR expectancy violation: value from expectancy violation theory and confirmation bias93 cited
    • 2022Corporate social irresponsibility and consumer punishment: A systematic review and research agenda93 cited
    • 2018The buffering effects of CSR reputation in times of product-harm crisis70 cited
    • 2022Corporate social irresponsibility: What we know and what we need to know68 cited
    • 2020CSR permanency, family ownership, and firm value: Evidence from emerging economies49 cited
    • 2024Different shades of green deception. Greenwashing’s adverse effects on corporate image and credibility41 cited
    • 2021Rural hotel resilience during COVID-19: the crucial role of CSR41 cited
    • 2019Antagonistic framing of sustainability by energy suppliers41 cited
    • 2021Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication39 cited
    • 2021Consistency or Hypocrisy? The Impact of Internal Corporate Social Responsibility on Employee Behavior: A Moderated Mediation Model38 cited
    • 2020The association spillover mechanism of CSR crises: evidence from the Uber case37 cited
    • 2020Does the CSR Message Matter? Untangling the Relationship Between Corporate–Nonprofit Partnerships, Created Fit Messages, and Activist Evaluations35 cited
    • 2021The “Six Ws” of sustainable development risks35 cited
    • 2019Does the perception of incongruence hurt more? Customers’ responses to CSR crises affecting the main reputation dimension of a company34 cited
    • 2022Corporate Social Responsibility and Social Capital: Journey of Community Engagement toward Community Empowerment Program in Developing Country33 cited