References

• 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
• 2002The Field behind the Screen: Using Netnography for Marketing Research in Online Communities3,970 cited
• 1999The experience economy: work is theatre & every business a stage2,681 cited
• 2005Using narrative in social research: qualitative and quantitative approaches1,224 cited
• 1999Experiential marketing : how to get customers to sense, feel, think, act, and relate to your company and brands1,204 cited
• 1994Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation1,027 cited
• 2006Thinking big with small stories in narrative and identity analysis661 cited
• 2006The Consumer Quest for Authenticity: The Multiplicity of Meanings Within the MG Subculture of Consumption649 cited
• 2006Stories: Big or small578 cited
• 2006Rescuing narrative from qualitative research362 cited
• 1995Consumer Research: Introspective Essays on the Study of Consumption322 cited
• 2002Marketing, the consumer society and hedonism307 cited
• 2006How to facilitate immersion in a consumption experience: appropriation operations and service elements287 cited
• 2009Customer Experience Management247 cited
• 2010