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Performance measurement and strategic change

8 references·4 citing·41 second hop

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References

1992The balanced scorecard : measures that drive performance12,082 cited
1996Using the balanced scorecard as a strategic management system5,014 cited
1984The evolution of management accounting792 cited
1991Performance measurement in service businesses782 cited
1991Strategic orientation and top management attention to control systems737 cited
1990The New Performance Challenge: Measuring Operations for World-Class Competition594 cited
1994Realizing Strategy through Measurement219 cited
1995Effective process management through performance measurement: part I – applications of total quality-based performance measurement51 cited

Cited by

2020Performance management of SMEs: a systematic literature review for antecedents and moderators38 cited
2009Continuous improvement of performance measurement by TQM adopters28 cited
2010Becoming World Class Through a Culture of Measurement21 cited
2004Workflow and process management in printing and publishing firms20 cited

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