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The effects of manufacturer's organizational learning on distributor satisfaction and loyalty in industrial markets
16 references·10 citing·47 second hop
The effects of manufacturer's organizational learning on distributor satisfaction and loyalty in industrial markets (2011)The effects of manufacturer's organizatio…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Assessing Measurement Invaria…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Market Orientation and the Learning Organization (1995)Market Orientation and the Le…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Organizational Learning: The Contributing Processes and the Literatures (1991)Organizational Learning: The …EQS : structural equations program manual (1989)EQS : structural equations pr…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Practical Issues in Structural Modeling (1987)Practical Issues in Structura…A resource‐based view of the firm (1984)A resource‐based view of the …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Learning in strategic alliances: Reviewing the literature streams and crafting the agenda for future research (2023)Learning in strategic allianc…The impact of human resource and information technology on supply chain learning and operational performance (2022)The impact of human resource …Review of empirical research on leadership and organizational learning (2020)Review of empirical research …Improving SME performance through organizational memory (2019)Improving SME performance thr…How to measure B2B relationship value to increase satisfaction and loyalty (2019)How to measure B2B relationsh…Salespeople’s innovativeness: a driver of sales performance (2018)Salespeople’s innovativeness:…Clarifying the Brand Orientation Construct for Business-to-Business Sector (2014)Clarifying the Brand Orientat…Leading to learning and competitive intelligence (2013)Leading to learning and compe…The influence of organizational learning on performance in Indonesian SMEs (2012)The influence of organization…Organizational learning, innovation, and performance in KIBS (2012)Organizational learning, inno…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1989EQS : structural equations program manual9,698 cited
  • 1991Organizational Learning: The Contributing Processes and the Literatures8,066 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 1987Practical Issues in Structural Modeling5,797 cited
  • 1998Assessing Measurement Invariance in Cross‐National Consumer Research

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4,759 cited
  • 1995Market Orientation and the Learning Organization4,379 cited
  • Cited by

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    • 2014Clarifying the Brand Orientation Construct for Business-to-Business Sector7 cited