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Staffing issues among small hospitality businesses: A college town case

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References

2001THE EFFECTS OF EMPLOYEE SATISFACTION, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, AND TURNOVER ON ORGANIZATIONAL EFFECTIVENESS: A UNIT‐LEVEL, LONGITUDINAL STUDY1,277 cited
2008Education and talent management: implications for the hospitality industry168 cited
2001The Effect of Employee Turnover on Hotel Profits: A Test Across Multiple Hotels141 cited
2001‘As cooks go, she went’: is labour churn inevitable?141 cited
2005Attracting and retaining food servers: How internal service quality moderates occupational stigma98 cited
2000An exploratory study of food and beverage training in private clubs55 cited
2007Addressing the causes of chef shortages in the UK52 cited
2003The importance of waiting staff in restaurant service41 cited

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2016Independent café entrepreneurships in Klang Valley, Malaysia – Challenges and critical factors for success: Does family matter?35 cited

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2011Turning small business interns into applicants: The mediating role of perceived justice23 cited

2012Retaining students as employees: Owner operated small hospitality businesses in a university town in New Zealand20 cited

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