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Beyond technology acceptance: understanding consumer practice
16 references·16 citing·35 second hopsampled
Beyond technology acceptance: understanding consumer practice (2006)Beyond technology acceptance: understandi…Business Research Methods (2022)Business Research MethodsThe Discovery of Grounded Theory (2017)The Discovery of Grounded The…Consumer Culture Theory (CCT): Twenty Years of Research (2005)Consumer Culture Theory (CCT)…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…User Acceptance of Information Technology: Toward a Unified View (2003)User Acceptance of Informatio…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Why do people use information technology? A critical review of the technology acceptance model (2002)Why do people use information…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…E-satisfaction: an initial examination (2000)E-satisfaction: an initial ex…The experience economy: work is theatre & every business a stage (1999)The experience economy: work …Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies (1998)Paradoxes of Technology: Cons…Management research: An introduction (1992)Management research: An intro…Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Basics of Qualitative Researc…Basics of Qualitative Research (1992)Basics of Qualitative ResearchPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Exploring tourists’ stress and coping strategies in leisure travel (2020)Exploring tourists’ stress an…Why and Who Will Adopt Extended Reality Technology? Literature Review, Synthesis, and Future Research Agenda (2019)Why and Who Will Adopt Extend…Hotel guests’ social media acceptance in luxury hotels (2017)Hotel guests’ social media ac…The effect of self-checkout quality on customer satisfaction and repatronage in a retail context (2016)The effect of self-checkout q…Evaluation of co-creation perspective in networked collaboration platforms (2016)Evaluation of co-creation per…Customer Roles in Self-Service Technology Encounters in a Tourism Context (2016)Customer Roles in Self-Servic…A Theoretical Model of Augmented Reality Acceptance (2014)A Theoretical Model of Augmen…WILL STOCK INVESTORS USE MOBILE STOCK TRADING? A BENEFIT-RISK ASSESSMENT BASED ON A MODIFIED UTAUT MODEL (2013)WILL STOCK INVESTORS USE MOBI…Social network loyalty: evaluating the role of attitude, perceived risk and satisfaction (2013)Social network loyalty: evalu…The entrepreneur’s perception on information technology innovation adoption: An empirical analysis of the role of precipitating events on usage behavior (2012)The entrepreneur’s perception…Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT's originating article (2011)Is UTAUT really used or just …Assessing the effects of consumer involvement and service quality in a self-service setting (2011)Assessing the effects of cons…Text Me! New Consumer Practices and Change in Organizational Fields (2010)Text Me! New Consumer Practic…A comparative study of mobile messaging services acceptance to participate in television programmes (2010)A comparative study of mobile…Predicting the Likelihood of Voiced Complaints in the Self-Service Technology Context (2009)Predicting the Likelihood of …Towards an understanding of the behavioral intention to use online news services (2008)Towards an understanding of t…Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Possessions and the Extended Self (1988)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Interpretation of Cultures (2017)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Qualitative Analysis for Social Scientists (1987)Grounded theory research: Procedures, canons, and evaluative criteria (1990)Competing paradigms in qualitative research. (1994)Qualitative Content Analysis (2008)Document Analysis as a Qualitative Research Method (2009)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The Technology Acceptance Model: Past, Present, and Future (2003)A meta-analysis of the technology acceptance model (2006)The Technology Acceptance Model: Its past and its future in health care (2009)Strategies for Theorizing from Process Data (1999)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)Theory Construction in Qualitative Research (2012)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Research Methods in Business Studies (2020)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.29,249 cited
  • 2017The Discovery of Grounded Theory25,772 cited
  • 1992Basics of Qualitative Research17,850 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2022Business Research Methods10,949 cited
  • 2002Why do people use information technology? A critical review of the technology acceptance model4,200 cited
  • 2005Consumer Culture Theory (CCT): Twenty Years of Research3,671 cited
  • 2003User Acceptance of Information Technology: Toward a Unified View3,068 cited
  • 1992Management research: An introduction3,049 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 1999The experience economy: work is theatre & every business a stage2,681 cited
  • 2000E-satisfaction: an initial examination

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2,007 cited
  • 1998Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies1,307 cited
  • Cited by

    • 2011Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT's originating article166 cited
    • 2019Why and Who Will Adopt Extended Reality Technology? Literature Review, Synthesis, and Future Research Agenda147 cited
    • 2016The effect of self-checkout quality on customer satisfaction and repatronage in a retail context115 cited
    • 2013Social network loyalty: evaluating the role of attitude, perceived risk and satisfaction109 cited
    • 2020Exploring tourists’ stress and coping strategies in leisure travel107 cited
    • 2010Text Me! New Consumer Practices and Change in Organizational Fields104 cited
    • 2013WILL STOCK INVESTORS USE MOBILE STOCK TRADING? A BENEFIT-RISK ASSESSMENT BASED ON A MODIFIED UTAUT MODEL102 cited
    • 2017Hotel guests’ social media acceptance in luxury hotels100 cited
    • 2016Customer Roles in Self-Service Technology Encounters in a Tourism Context88 cited
    • 2008Towards an understanding of the behavioral intention to use online news services82 cited
    • 2010A comparative study of mobile messaging services acceptance to participate in television programmes73 cited
    • 2011Assessing the effects of consumer involvement and service quality in a self-service setting62 cited
    • 2009Predicting the Likelihood of Voiced Complaints in the Self-Service Technology Context61 cited
    • 2016Evaluation of co-creation perspective in networked collaboration platforms56 cited
    • 2012The entrepreneur’s perception on information technology innovation adoption: An empirical analysis of the role of precipitating events on usage behavior54 cited
    • 2014A Theoretical Model of Augmented Reality Acceptance54 cited