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The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings
7 references·16 citing·54 second hop
The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings (2006)The desired quality of integrated multimo…The demand for public transport: a practical guide (2004)The demand for public transpo…The value of integrated multimodal traveller information and its potential contribution to modal change (2002)The value of integrated multi…Habit, Attitude, and Planned Behaviour: Is Habit an Empty Construct or an Interesting Case of Goal-directed Automaticity? (1999)Habit, Attitude, and Planned …Habit and information use in travel mode choices (1997)Habit and information use in …Attitude Versus General Habit: Antecedents of Travel Mode Choice1 (1994)Attitude Versus General Habit…The Nature and Determinants of Customer Expectations of Service (1993)The Nature and Determinants o…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Robustness and disturbances in public transport (2022)Robustness and disturbances i…Determinants of low-carbon transport mode adoption: systematic review of reviews (2020)Determinants of low-carbon tr…Use intention of mobility-management travel apps: The role of users goals, technophile attitude and community trust (2019)Use intention of mobility-man…Role of user's socio-economic and travel characteristics in mode choice between city bus and informal transit services: Lessons from household surveys in Visakhapatnam, India (2018)Role of user's socio-economic…Combining means of transport as a users' strategy to optimize traveling in an urban context: empirical results on intermodal travel behavior from a survey in Berlin (2018)Combining means of transport …Public transport users' and policy makers' perceptions of integrated public transport systems (2017)Public transport users' and p…Users’ willingness to ride an integrated public-transport service: A literature review (2016)Users’ willingness to ride an…Holiday travel behavior analysis and empirical study under integrated multimodal travel information service (2015)Holiday travel behavior analy…“Nomads at last”? A set of perspectives on how mobile technology may affect travel (2014)“Nomads at last”? A set of pe…Modelling public-transport users’ behaviour at connection point (2013)Modelling public-transport us…Linking modal choice to motility: A comprehensive review (2013)Linking modal choice to motil…Heading towards a multimodal city of the future? (2013)Heading towards a multimodal …A Psychological Investigation on Public-transport Users’ Intention to Use Routes with Transfers (2013)A Psychological Investigation…A hierarchical model of service quality in the airline industry (2013)A hierarchical model of servi…Effectiveness of collaborative map-based decision support tools: Results of an experiment (2012)Effectiveness of collaborativ…To use or not to use? An empirical study of pre-trip public transport information for business and leisure trips and comparison with car travel (2011)To use or not to use? An empi…The measurement of urban travel demand (1974)Public transport values of time (2004)Meta-analysis of public transport demand (2007)Passenger perceptions and the ideal urban bus journey experience (2007)Transport and its infrastructure (2007)Habit, information acquisition, and the process of making travel mode choices (1997)Built environments and mode choice: toward a normative framework (2002)The sustainable mobility paradigm (2007)Mobility as a Tool for Sociology (2014)Unraveling the impact of travel time, cost, and transit burdens on commute mode choice for different income and age groups (2020)Perceived accessibility: What it is and why it differs from calculated accessibility measures based on spatial data (2021)Handbook of Experimental Psychology (1952)Instrumental-reasoned and symbolic-affective motives for using a motor car (2001)Use and Effects of Advanced Traveller Information Services (ATIS): A Review of the Literature (2005)If telecommunication is such a good substitute for travel, why does congestion continue to get worse? 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(1992)Predicting and Changing Behavior: The Reasoned Action Approach (2009)Travel and the Built Environment (2010)Demand, Services and Social Aspects of Mitigation (2023)Comparing urban form influences on travel distance, car ownership, and mode choice (2024)Realizing the full potential of behavioural science for climate change mitigation (2024)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1993The Nature and Determinants of Customer Expectations of Service2,665 cited
  • 1999Habit, Attitude, and Planned Behaviour: Is Habit an Empty Construct or an Interesting Case of Goal-directed Automaticity?1,045 cited
  • 1994Attitude Versus General Habit: Antecedents of Travel Mode Choice1563 cited
  • 2004The demand for public transport: a practical guide452 cited
  • 1997Habit and information use in travel mode choices326 cited
  • 2002The value of integrated multimodal traveller information and its potential contribution to modal change260 cited

Cited by

  • 2013Linking modal choice to motility: A comprehensive review255 cited
  • 2013Heading towards a multimodal city of the future?215 cited
  • 2020Determinants of low-carbon transport mode adoption: systematic review of reviews192 cited
  • 2016Users’ willingness to ride an integrated public-transport service: A literature review172 cited
  • 2013A hierarchical model of service quality in the airline industry159 cited
  • 2017Public transport users' and policy makers' perceptions of integrated public transport systems120 cited
  • 2014“Nomads at last”? A set of perspectives on how mobile technology may affect travel

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106 cited
  • 2012Effectiveness of collaborative map-based decision support tools: Results of an experiment101 cited
  • 2011To use or not to use? An empirical study of pre-trip public transport information for business and leisure trips and comparison with car travel90 cited
  • 2019Use intention of mobility-management travel apps: The role of users goals, technophile attitude and community trust82 cited
  • 2022Robustness and disturbances in public transport80 cited
  • 2018Combining means of transport as a users' strategy to optimize traveling in an urban context: empirical results on intermodal travel behavior from a survey in Berlin76 cited
  • 2013Modelling public-transport users’ behaviour at connection point75 cited
  • 2018Role of user's socio-economic and travel characteristics in mode choice between city bus and informal transit services: Lessons from household surveys in Visakhapatnam, India58 cited
  • 2013A Psychological Investigation on Public-transport Users’ Intention to Use Routes with Transfers57 cited
  • 2015Holiday travel behavior analysis and empirical study under integrated multimodal travel information service50 cited